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[most]

All,

I came to notice a few things that are not 100% okay with my Experia. Some small and cosmetic, some annoying, others clearly a SW-bug. Some might be specific to my individual bike, others probably common to all Experias. One issue even currently grounds my bike to the dealer‘s garage for repair. My idea is that this post may be a collection of everything you guys observe as well - it might be supporting Energica in fixing it. There is no rating in my list, I just recorded it as I remember them.
Please add additional issues if you have any! The VIN also helps allocating the issue.

• Problem: Steering Head Bearing is a bit too tight below 10°C, but works perfect above 15°C.
  Bike: VIN0048
  Rating: Bike-specific for my bike
  Solution: Re-adjust
• Problem: Front brakes have an altering pressure point, just as if there‘s air trapped inside. First pull is soft, the next ones have a better defined point and provide that firm high quality feel.
  Bike: VIN0048
  Rating: Bike-specific for my bike
  Solution: Re-adjust
• Problem: Software - Scale/Unit on the consumption screen is missing? as shown in the printed manual on page 60ff.
  Bike: VIN0048
  Rating: Apparently a SW bug and thus applies to all Experias with SW updated Jan 2023**
  Solution: Bug fix the SW
  **my dealer told me there was a SW update available before I took delivery late Jan 2023
• Problem: Clock time setting does not work as expected and described in manual. On the first attempt (=opening that menu first time after starting the bike), the hours disappear when being adjusted. On next attempt the hours show but can‘t be changed with the mode switch. Occasionally still the adjusted time is not saved and when leaving the settings/preferences, the old time setting remains. After countless several attempts including keying the bike off and on again several times, it „somehow“ finally works.  EXTREMELY ANNOYING, especially 2x a year with daylight saving adjustments.?
  Bike: VIN0048
  Rating: Apparently a SW bug and thus applies to all Experias
  Solution: Rework clock setting.
• Problem: SW Version is nowhere displayed. This is a discomfort as when reporting SW issues you can’t relate to the version.
  Bike: VIN0048
  Rating: Missing SW feature, applies to all Experias
  Solution: Display the SW version, suggest to do that in the diagnostic menu.
• Problem: Heated handgrips level cannot be changed during driving. It is a big discomfort to stop, put the bike in park mode, enter the menu and change. Was same on older Energicas. This is however very annoying if compared to the fact that the User-ride modes C1-C3 can be re-programmed - which is much more distracting during riding.
  Bike: VIN0048
  Rating: Missing SW feature, applies to all Experias
  Solution: Make it accessible during driving.
• Problem: Sometimes, the display focus is still left unintentionally active in one of the display action areas. Subsequently, values are adjusted unintentionally for example when using indicators.?
  Bike: VIN0048
  Rating: Missing SW feature, applies to all Experias
  Solution: Please add function to disengage focus after 10sec of inactivity.
• Problem: Temperature display is off by circa 5°C. Other riders report different off-sets. Unclear if this is a hardware-related problem; however a SW solution will fix it.
  Bike: VIN0048
  Rating: Missing SW feature, applies to all Experias
  Solution: A menu setting to apply an off-set to that displayed value would help and avoid potential repair cost for Energica if more owners would claim this fault.
• Problem: Energy regen level in main drive screen is either off or full/on - even if the applied regen is only very small (as controlled by the throttle). Values between 0% and 100% of the selected regen mapping are not shown. This is a cosmetic irritating problem. On the torque screen, the current torque/power values as shown - those numbers are changing sensitively according to the applied regen level. This shows that the numbers are available, they only need to be translated into the graph.
  Bike: VIN0048
  Rating: SW bug or SW feature? Applies to all Experias
  ?Solution: Correct SW, make the display show the level analog to the applied regen level.
• Problem: Performance Screen/Lean Angle „MAX Left“ on lower left side of screen shows „e“ instead of a value.? Clearly a SW bug.
  Bike: VIN0048
  Rating: SW bug. Probably applies to all Experias
  Solution: Needs to be fixed.
• Problem: Engaging the CC while displaying the consumption screen will result in a mixed-up screen view for 3 seconds (CC speed confirmation popup design fits not with the consumption screen). Afterwards, it goes back to normal.?
  Bike: VIN0048
  Rating: SW bug. Probably applies to all Experias
  Solution: Fix SW. Before showing the pop-up, check what drive mode screen is used and use applicable pop-up.
• Problems: (I) User modes C1-C3 will not remember the settings after keying the bike off and starting it up for the next ride. (II) „Range left“ shows same number and consumption graph shows the same line when keying on the bike. During riding, the graph gets over-ridden by the current values and the range will re-adjust itself to realistic values. But all is lost when keying off the bike.
  Both issues were gone after circa 500km but re-appeared when the first 1,000km service was done. Currently at km 1,400 and waiting for those 1,500 to see if the issues again disappear.
  Bike: VIN0048
  Rating: SW bug. Probably applies to all Experias.
  Solution: Fix SW.
• Problem: Bike engine shuts off during riding, showing error U0112 in diagnostic. Error did not go away after keying the bike off and on again - even after 1h waiting. Bike was towed to dealer, analysis ongoing.
  Bike: VIN0048
  Rating: Bike-specific for my bike (VIN048), not common.
  Solution: to be announced

[most]

News to the last problem #13: Got my bike back yesterday.
Two guys from Italy drove those 1.200kms up to my dealer in a car with a huge Experia battery in the back. They did not analyse the error any further as they said it might be a simple repair if one of the top connections is loose, but it might also be complex if it’s a bottom connection and they have to tear the complete battery apart for that.
I can only assume that a normal motorcycle workshop as my dealer’s does not allow the controlled environment that the Modena factory provides for taking the whole battery apart. Well my dealer‘s workshop is clean and organized, but probably you need more space and a clinic-like cleanliness to approach such a “surgery on the opened chest”😜.
So, without further ado they swapped my battery with a new one, my dealer called me that the job is done and yesterday I gave back the demo bike I was riding during the past 2 weeks.

BIG kudos to JCB Celle to Andreas (owner), Conny (workshop foreman) and the JCB team for the extreme fast process. I understand this is not standard to “massage” Energica in such a way that mechanics/electricians drive up in person to swap a customer’s battery within two weeks. This is excellent customer service, the relatively close distance to the OEM’s plant certainly made it certainly feasible in the first place!

[Tom17]

As indicated on FB, I would add my findings on my bike, an Energica Experia. They are, currently, only SW-related annoyances.

• Problem: SW indicates the right blinkers are in error while the left blinker actually is in error.
  Bike: VIN0105
  Rating: an SW bug
  Solution: Bug fix in the software
  
• Problem: The screen is in the 'consumption' view. When CC is activated, the main screen is displayed OVER the 'consumption' screen.
  Bike: VIN0105
  Rating: an SW Bug
  Solution: Bug fix in the software
  
• Problem: Clock settings don't work correctly. E.g., set it in 24H mode, 19:11 and it is displayed as 07:11.
  Bike: VIN0105
  Rating: an SW Bug
  Solution: Bug fix in the software
  
• Problem: Heated grips: you can not change the settings (lev1..3) during riding. You have to set them prior to activating the motor (green motor displayed left below corner)
  Bike: VIN0105
  Rating: an SW Bug
  Solution: Bug fix in the software
  
• Problem: Heated grips: you can not activate the heated grips during riding. You have to activate them prior to activating the motor (green motor displayed left below corner)
  Bike: VIN0105
  Rating: an SW Bug
  Solution: Bug fix in the software
  

Current firmware: EN.A.010179.042

I'm have only be driving for 2 weeks. I'll add more findings when I encounter them.

[RFlashman]

On #12 above, you have to program C1-C3 while the bike is with the run switch off or kickstand down, NOT when ready to ride. Then it remembers your settings. Otherwise, it assumes they are temporary settings. This also applies to setting your default riding mode.

Rick

[most]

That’s valuable feedback - thanks, Rick 

[svelectric]

One thing I've noticed is that my preferred metric MILES/KWH is useless.  It shows either 0.0 or 0.1. 

[smithy]

One thing I've noticed is that my preferred metric MILES/KWH is useless.  It shows either 0.0 or 0.1.

Hmmm, never noticed that on mine....will have to take better notice.

One thing which bothers me on the Experia is the ambient temp reading on the dash, it's always reading a few degrees high, When it's 20C ambient outside, the reading is always 25 or 26C. My BMW is very close to correct and is within +/-1C. Even when the outside temp is only 10C the reading on the Experia is 14C...that's a 40% error. I have a few thermometers around my house and in my shed, they all read very close to correct but not the Experia.

How can this be the case on a premium motorcycle..??

Smithy.

[jotjotde]

One thing which bothers me on the Experia is the ambient temp reading on the dash, it's always reading a few degrees high, When it's 20C ambient outside, the reading is always 25 or 26C. My BMW is very close to correct and is within +/-1C. Even when the outside temp is only 10C the reading on the Experia is 14C...that's a 40% error. I have a few thermometers around my house and in my shed, they all read very close to correct but not the Experia.

How can this be the case on a premium motorcycle..??

Smithy.

That also the case with the Ribelle and EsseEsse. My temp readings are 3-4 K too high.
I suspect they chose a cheap thermocouple.

[SBK74]

They use an NTC (non-automotive), mounted behind the horn. Apparently they don't apply the correct resistance-temperature table to that specific NTC.

[svelectric]

Temp is way off, agreed.  Several degrees high. 

[most]

Got an update for my #1: I had my dealer correct the setting and it worked like a charm for some 8.000km. However, more all of a sudden, I realized that the bearing was damaged. When another person leans the bike over the kick stand (leverage on the frame, not the handlebar) and the front wheel hovers, you can feel that typical latching immediately. It is just not present around neural, so still „okay-ish“ on typical trips. But in cities or tight turns… Will be replaced under warranty, just waiting for Energicas feedback.

From what I learned from my dealer, it appears to be a frequent issue on many bikes from Energica. Simply hard to adjust and always with the risk of setting it a bit too loose (but you don‘t feel/hear the loose bearing when you apply brakes), and that‘s what damages the bearing and makes it latch…

[Specter]

One thing I've noticed is that my preferred metric MILES/KWH is useless.  It shows either 0.0 or 0.1.

I brought up the exact same thing in another topic.
This is easily changed in your preferences, when you first turn on the bike and get into the preferences screen.
You have the denominator set too high. Like you are telling it to show you that number in KW/hr  choose watts / hr and it will come right down and show you 110 ,  250,  200,  80 etc watts as you use them instead of rounding to the nearest 1/10th of a KW,  or to the nearest 100 watts.

Aaron

[weck]

As indicated on FB, I would add my findings on my bike, an Energica Experia. They are, currently, only SW-related annoyances.

• Problem: SW indicates the right blinkers are in error while the left blinker actually is in error.
  Bike: VIN0105
  Rating: an SW bug
  Solution: Bug fix in the software
  
• Problem: The screen is in the 'consumption' view. When CC is activated, the main screen is displayed OVER the 'consumption' screen.
  Bike: VIN0105
  Rating: an SW Bug
  Solution: Bug fix in the software
  
• Problem: Clock settings don't work correctly. E.g., set it in 24H mode, 19:11 and it is displayed as 07:11.
  Bike: VIN0105
  Rating: an SW Bug
  Solution: Bug fix in the software
  
• Problem: Heated grips: you can not change the settings (lev1..3) during riding. You have to set them prior to activating the motor (green motor displayed left below corner)
  Bike: VIN0105
  Rating: an SW Bug
  Solution: Bug fix in the software
  
• Problem: Heated grips: you can not activate the heated grips during riding. You have to activate them prior to activating the motor (green motor displayed left below corner)
  Bike: VIN0105
  Rating: an SW Bug
  Solution: Bug fix in the software
  

Current firmware: EN.A.010179.042

I'm have only be driving for 2 weeks. I'll add more findings when I encounter them.

Re: your #5, I can turn my heated grips on/off while in motion using the right side switch.  Have not tried to change setting, but if I recall, the entire settings menu is disabled in run mode.

To add a couple more to make this thread more comprehensive:

"EXTIMATED" time remaining on charge screen for US/ENG bikes.

When trying to set a custom drive mode (C1, C2, C3), no matter what I do, set it in run mode, on not in run mode, it will not keep the custom mode selected on next start up, always reverts to the previously selected standard mode.  So what I do is select sport first, then I select my custom mode (same as sport but with B3 and TC1)... after doing that, on nest start-up, the bike reverts to S but keeps my regenerative breaking and TC settings from my Custom profile.

Would be nice if it would remember the regenerative breaking setting from the previous ride and restore it, not revert to default profile settings (thus using customer mode and workaround above)

Consumption, lean angle screens, etc. all seem to display garbage data.

I know there is a cruise control relocation thread (plan to do that), but I think they should program the bike so that regenerative braking does not resume until the first throttle movement after you turn off the cruise, otherwise you need to try to match throttle position as you turn it off so that regen doesn't immediately kick in.  I've gotten better at twisting the throttle until I just start to accelerate and then tapping the brake lever to disengage cruise, but when riding two up it's still a helmet knocking experience sometime.

Design improvement - Emergency release for the frunk, or make fuse box access not dependent on removing screws that are only assessable when the frunk is open.

[Motoproponent]

When trying to set a custom drive mode (C1, C2, C3), no matter what I do, set it in run mode, on not in run mode, it will not keep the custom mode selected on next start up, always reverts to the previously selected standard mode.  So what I do is select sport first, then I select my custom mode (same as sport but with B3 and TC1)... after doing that, on nest start-up, the bike reverts to S but keeps my regenerative breaking and TC settings from my Custom profile.

Maybe try it with the kickstand down?

I did all my settings sitting on the bike in the garage. The custom ride modes, my preferred units for consumption, the day/night screen, etc...they are persistent.

If I change a ride mode or something, I do it before activate the bike if I want it to be the new "default". Out of habit I turn the bike off, and then on again to see if the new condition is indeed the new default....so maybe make the change, turn the bike off and then on again?

[most]

I can confirm both .

At first the bike did not remember any setting, regardless if made in run or park mode. After 1,300km, so ca. 300km after the break in service, it suddenly remembered all settings and I was happily using C1/2/3 - the bike always remembered every setting. Even the consumption screen remembered my consumption of my previous ride and displayed the range calculated on that basis (yes I'm aware that many of you don't give a damn about that ). After 1,600km I got my battery swapped (U0112 error code) with a new one - and all recent behaviour even survived that.
Now I'm at km 8,600 and the old habits are back: Not remembering the custom ride modes and (different from when the bike was new) the consumption screen now always starts with displaying 86km range left .

The bikes software is buggy and I must say with the behaviour Energica shows on the Ribelle's software I have little faith they will fix it. Biggest discomfort is the clock setting - big issue to set the time, and when succeeding, it will go back to a random hour after key-off key-on