Posted by Zero on Friday:
Hello Zero owners,
Many of you will have received an email yesterday about a new service campaign. This campaign is relevant to owners of 2020 and 2021 model year Zero FX, FXS, S, SR, DS and DSR models.
We have determined your specific model has a 12-volt always-on module supplying power to the OBDII port that can potentially fail. Zero Motorcycles has elected to initiate a voluntary service campaign to remedy this issue. Failure of the module can result in the motorcycle's main power pack dropping below a recoverable voltage.
The remedy is to have Zero Motorcycles dealers inspect and remove the 12-volt always-on module on all affected motorcycles and replace the always-on module with a bypass kit provided by Zero Motorcycles. This update should be performed even if you have not experienced a concern.
If you have any questions regarding this service campaign, please reach out to us at ownersupport@zeromotorcycles.com.
Thank you for your continued support!
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