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Author Topic: 22 Ribelle RS huge range loss after last update  (Read 7734 times)

Pard

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Re: 22 Ribelle RS huge range loss after last update
« Reply #45 on: February 02, 2023, 06:34:54 PM »

« Last Edit: February 02, 2023, 06:45:36 PM by Pard »
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wadejesu

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Re: 22 Ribelle RS huge range loss after last update
« Reply #46 on: February 02, 2023, 08:45:56 PM »

Is the software version in the menu somewhere?
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Specter

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Re: 22 Ribelle RS huge range loss after last update
« Reply #47 on: February 02, 2023, 08:56:27 PM »

I get the extending the fob's transmission but were talking inches here, not feet or meters, it seems more to me like it's acting like one of those smart cards where it has to be in a magnetic field to energize it to transmit it's frequency to activate / talk to the bike, so that would be an xmitter thing on the bikes end, not so much a fob end issue.  Given you are not actually pressing any buttons on the fob, it's not really transmitting until it's close enough to get into the field which creates a current in it to power it and then it talks...

I also get the wanting a limited range thing too, you don't want to be sitting 40 feet away in a restaurant and having your fob activate your bike for someone to drive off on, but at the same time, id like a few feet range at least so lets say I wanted to turn it on and walk around the bike to check to see if the lights are all working etc it does not go out of range.  not sure this is possible unless Energica goes with one of those 'high field' transmitters like they use on security gates etc, and perhaps puts the thing, maybe under the seat or something so it's centered on the bike to get a radius of a few feet around the mike MAYBE....

Just thinking out loud.   This might not be an easy fix.

Aaron
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Richard230

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Re: 22 Ribelle RS huge range loss after last update
« Reply #48 on: February 03, 2023, 02:51:19 AM »

What you guys need is some free "magic charging" like Zero offers.   ;)
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Richard's motorcycle collection:  2018 16.6 kWh Zero S, 2020 KTM 390 Duke, 2002 Yamaha FZ1 (FZS1000N) and a 1978 Honda Kick 'N Go Senior.

frank_b

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Re: 22 Ribelle RS huge range loss after last update
« Reply #49 on: February 03, 2023, 01:12:01 PM »

Is the software version in the menu somewhere?

Yes: Settings -> about:
There you find it.
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Energica EVA Ribelle (Stealth Grey)

frank_b

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Re: 22 Ribelle RS huge range loss after last update
« Reply #50 on: February 03, 2023, 01:24:48 PM »

Ok,  so.. this key fob not in range message.

Is that just a bug in the software or is it piss poor range on the fob and it actually does NOT see it?

Ive seen that as well and am wondering what it is because nothing else changed to cause that.  Im still sitting on the  bike and the key is still in my jacket pocket!

Aaron

I suppose it's a software bug. I driven 1,5 year without this message, after upgrading to a new FW version (v32 I think, not sure anymore) the "key out of range" message came, several times.
The first time you think, sh*t lost my key !!! but after a few times you get use to this message  ;)

It not a real problem, click ok and message is gone, the bike doesn't stop or anything else, so annoying but no problem.

In that FW the "pincode" was also introduced (A bike with keyless option, can also be started with a pincode if you forget the key).
So maybe the bike checks more often if the key is there? No idea.
Sometimes I got the message 5 or 6 times on a drive to work, sometimes I drive 3 to 4 times the same road to work no warning message. No idea where the trigger is coming from. (maybe other cars nearby?)

So it was not a problem, but now it is.
In the new FW the message just pops up ounce and the the little key pops up in de screen, less annoying. (key symbol is new)

Everything still works ok and keyless function with starting the bike also, so I don't think it's a range issue.
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Energica EVA Ribelle (Stealth Grey)

Pard

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Re: 22 Ribelle RS huge range loss after last update
« Reply #51 on: February 03, 2023, 03:49:29 PM »

When did you last change the key fob battery?  Maybe it's just a weird coincidental to the firmware change?
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frank_b

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Re: 22 Ribelle RS huge range loss after last update
« Reply #52 on: February 03, 2023, 05:35:29 PM »

When did you last change the key fob battery?  Maybe it's just a weird coincidental to the firmware change?

Nope, key fob battery just replaced 3 weeks ago, problem still there.
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Energica EVA Ribelle (Stealth Grey)

jotjotde

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Re: 22 Ribelle RS huge range loss after last update
« Reply #53 on: February 03, 2023, 08:24:44 PM »

The interference of other senders must have something to do with it.
In my household all this operates on 433 Mhz:
Garage door opener
Ceiling fan contoller
Kitchen exhaust fan
Window shutters controller
 ;D
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frank_b

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Re: 22 Ribelle RS huge range loss after last update
« Reply #54 on: February 03, 2023, 09:21:24 PM »

The interference of other senders must have something to do with it.
In my household all this operates on 433 Mhz:
Garage door opener
Ceiling fan contoller
Kitchen exhaust fan
Window shutters controller
 ;D

Me, as a Ham-radio amateur  8)  and yes 433 is included in the bandplan https://www.arrl.org/band-plan  :o 8)
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Energica EVA Ribelle (Stealth Grey)

DonTom

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Re: 22 Ribelle RS huge range loss after last update
« Reply #55 on: February 03, 2023, 11:33:18 PM »

Me, as a Ham-radio amateur
Me too.


73, -Don-   AA6GA/6    (RV trip) Salton Sea, CA
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2017 Org Zero DS ZF 6.5/(now is 7.2)
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ultrarnr

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Re: 22 Ribelle RS huge range loss after last update
« Reply #56 on: February 04, 2023, 04:42:49 AM »

If interference from any other electronic device was causing the key not in range problem then it would have been an issue from the beginning. It wasn't. As frank_b said, it showed up at Fw 32. It wasn't an issue on Fw 28.
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wadejesu

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Re: 22 Ribelle RS huge range loss after last update
« Reply #57 on: February 04, 2023, 06:41:19 AM »

We kind of got off course here, thought this thread was about vehicle range, not key fob range.
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wadejesu

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Re: 22 Ribelle RS huge range loss after last update
« Reply #58 on: February 04, 2023, 10:19:22 PM »

Interesting
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frank_b

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Re: 22 Ribelle RS huge range loss after last update
« Reply #59 on: February 05, 2023, 12:59:53 AM »

We kind of got off course here, thought this thread was about vehicle range, not key fob range.

The topic title is not correct however, the estimated range is not correct after update.
The vehicle range is still the same.

And I can confirm that, the estimate range was quite accurate, but after updating to s/w v42 it's not anymore, but a lot less.
Like my picture: 49% SOC estimate range: 40 km, complete off. I drove 62 km and still had 9% SOC. (And it was ok before update)
So something is changed in the calculation, it just not correct anymore.

So we arrived at the update and not the real drive range, and so the keyless problem popped up, also introduced with a software update.

Conclusion could be that the updates from Energica could be better tested before going live.
On the firmware which was on the bike when I bought here both problems: range/keyless were not there, introduced in the firmware.

Me too.

73, -Don-   AA6GA/6    (RV trip) Salton Sea, CA
73, -Frank- PA2FB
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Energica EVA Ribelle (Stealth Grey)
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