Hey DonTom and Gasoline,
the Elcon has no communication with the bike and can not be turned off by the bike/BMS in any way.
But hey, you made good progress! So far you had assumed that the voltage of the pack is 100V, as you mentioned in a previous post. This was just wrong, and the pack is actually at 113,8V, which is the reason your Elcon does not charge. It has reached it's target voltage.
You are almost in the balancing region. It will start to balance once the first cells hit 4,15V. What you should do now is to set your Elcon charging current to the lowest it can go. Try 1A.
Then set the target voltage to 116V.
It would be helpful if you keep your laptop connected to the BMS and monitor the individual cell voltages. You'll see them rise. Once the highest hits 4,15V, you should stop and let it balance.
When you stop, the voltages will most likely immediately drop a tiny bit instantly. If that is the case, keep charging until the highest cell is a little above 4,15V, like 4,17V, and then stop and let it balance.
You're almost done:) it is unfortunately likely that this cell has some fault, because it is so far off the others. But while this is odd, 3,7V means your cell is not dead or anything. And it is actually a healthier storage voltage than the higher cells. So we'll keep our fingers crossed for you!