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[Mooseman]

So I took my bike to the shop yesterday to have the CCM replaced and LED turn signals installed. I also asked if they could calibrate the speedo since my bike shows an 8% higher than actual speed.

What they did:

• they replaved the old dash firmware 6V26 with 8V34 (or similar, I'm not at home right now). You can see the differences in this thread. I like the look of it but I'm not impressed that the OAT is no longer displayed unless you display it on one of four dedicated positions which I use for other things. The trip Wh/km number is completely off. It shows a much higher number than what I expected. I was going rather slow last night and had instantaneous numbers in the 40-60 Wh/km range whereas the trip Wh/km gauge initially showed like 200 Wh/km and later on came down to 80-90 Wh/km. Not a serious problem but I'm pretty sure I could've programmed that better on my Atari 800XL back in the 80s.
  What bothers me a lot more is that I am now unable to activate the heated grips. When I push and hold the mode switch to the left, nothing happens. That was particularly annoying as it was 9 °C outside when I returned home. Do others with an SRS or SRF Premium have the same issue or is that just a random malfunction? The heated grips worked fine until the update.
• The LED turn signals look great and are very bright. Not a necessity but I'm embarrassed to ride a bike with incandescent bulbs in 2022. Call me OCD if you must but I'm happy that this eyesore is gone.
• The new CCM is installed but I still can't reach the bike via the app. And not with the alternate app either. I'm not entirely sure what the issue is. My guess is that Zero needs to update their database and link my VIN to the CCMs serial number or something. What I believe is happening right now is that the CCM works just fine but Zero's server doesn't know that it's installed in my bike. Still waiting for feedback from the dealer if he has any ideas. Since they are 315 km away I couldn't just wait or return the next day. Has anybody gone through the procedure and can shed some light on what the problem might be?
• The mechanic said he's not aware of any way to calibrate the speedo. He couldn't find anything that sounded promising when he browsed through the setup options. I seem to remember that I read somewhere that the gear ratio can be adjusted which would do the trick. Not sure though if that works on Cypher 3 systems. If it does, adding another tooth in the front and removing one at the rear wheel would've helped. Does anybody know if this can still be adjusted? I can live with the 8% difference between actual and displayed speed but I'm not happy that the odometer shows 8% more, too. This will definitely have an impact on the sales price if I one day decide to sell my bike. Plus it messes up my range calculation if the dealer is 315 km away but the bike thinks it's 340 km.

[opengl]

Re: needing to use a spot for OAT, isn't it a moot point since SOC is now always displayed? If/when I get my dash updated, that was my thought since I currently use a spot for SOC.

Also IIRC the process to turn on the heated grips may be different with the new dash. Either that or they didn't re-enable the feature for your bike so it doesn't know they're installed. Though even when it's not turned on on the old dash, the menu still comes up, it just says they aren't installed if you try to pick high/low. This is what my bike currently does as I installed the grips on my standard model, but haven't had the dealer activate them yet.

[opengl]

Hmm looks like it should be the same.

[opengl]

Finally, did you actually confirm your odo is reading high? It's very typical for bike speedos to read 10% or so high, but the odometer is usually spot on. That's how it's been for all my bikes. Check it against some mile markers?

[karlh]

Regarding the heated grip problem:

When LED turn signals are installed, the technician needs to edit the accesory_configuration setting for the Main Bike Board to prevent hyper flashing.  The value required depends on the on-board charging capacity and whether or not heated grips are installed.  If your technician entered the value for LED instead of LED + heated grips, your grips won't function.

[Mooseman]

Thanks for the responses.

Finally, did you actually confirm your odo is reading high? It's very typical for bike speedos to read 10% or so high, but the odometer is usually spot on. That's how it's been for all my bikes. Check it against some mile markers?

Yes, both the speedometer and the odometer are showing about 8% more than they should.

Regarding the heated grip problem:

When LED turn signals are installed, the technician needs to edit the accesory_configuration setting for the Main Bike Board to prevent hyper flashing.  The value required depends on the on-board charging capacity and whether or not heated grips are installed.  If your technician entered the value for LED instead of LED + heated grips, your grips won't function.

Thanks, that is very informative. I'll check with the dealership. Sounds like they made a mistake.

Re: needing to use a spot for OAT, isn't it a moot point since SOC is now always displayed? If/when I get my dash updated, that was my thought since I currently use a spot for SOC.

It has been displayed before as well. I use the quadrants for
A: instant Wh/km
B: trip Wh/km
C: Range
D: Trip A

and I don't really want to sacrifice any of them. It's not a huge deal, it's just that I liked it better when the OAT did not use one of the quadrants.

Also, I noticed today that the bike basically doesn't care about some of the settings. When I came home last night I set the SoC target to 90% with charge target enabled. This morning the bike was sitting there at 100% SoC. I rechecked the settings I chose the night before and they were still there, but the bike doesn't care.
Another thing is that the app shows that ECO mode is active when in actuality it's the custom Beast mode that is active.
I continue to be less than impressed with Zero's software developers. It seems like they never test their software before they publish it.

[peterwarm]

I've just had the dash upgrade with the greyed out cyher111 menu items.

Sadly the new Trip Wh/mile is Fu*ked, just shows a slightly smoothed version of the "instantaneous" Wh/mile. Useless.
Plus the trip display has gone too.....
So its pretty difficult to get feedback on your riding habits.

My dealer, Davant in UK, has agreed to roll it back to the previous  version software next week.

I'm wondering why this happened.  My guess is that the cypher 111 software takes up much more memory that thought, especially when the level of security needed from UIY ( upgrade it yourself..) is added. So they dumped some features (trip for one).
Also the new screen takes away the focus on SOC, the circular display now featuring "speed". Is Zero trying to say don't focus on the battery charge display, just enjoy the speed..?

Anyway, if you're interested in using your trip Wh/mile figure to make your driving more efficient and extend your range, don't do the update.

pete.

[Zelidar]

I've just had the dash upgrade with the greyed out cyher111 menu items. ... My dealer, Davant in UK, has agreed to roll it back to the previous  version software next week.

After more than 10'000 km with the new dash firmware, I definitely prefer the one it replaced. Not least because the key informations were shown using larger fonts. My dealer told me that downgrading was not possible, let us know how this goes for you.

[princec]

I've just had the dash upgrade with the greyed out cyher111 menu items.

Sadly the new Trip Wh/mile is Fu*ked, just shows a slightly smoothed version of the "instantaneous" Wh/mile. Useless.
Plus the trip display has gone too.....
So its pretty difficult to get feedback on your riding habits.

My dealer, Davant in UK, has agreed to roll it back to the previous  version software next week.

I'm wondering why this happened.  My guess is that the cypher 111 software takes up much more memory that thought, especially when the level of security needed from UIY ( upgrade it yourself..) is added. So they dumped some features (trip for one).
Also the new screen takes away the focus on SOC, the circular display now featuring "speed". Is Zero trying to say don't focus on the battery charge display, just enjoy the speed..?

Anyway, if you're interested in using your trip Wh/mile figure to make your driving more efficient and extend your range, don't do the update.

I had mine updated by Davant too - so far so good, works fine. I don't take any notice of Wh/mile readings myself, all I care about is SoC and trip meter being visible. I've got the trip meter on one of the quadrants now. The new fonts are too small and dim for me to read in dark mode which is a bit annoying. I much preferred the SOC ring on the old dash though - the new "speed ring" as you say is basically useless, there's a great big number in the middle that tells me how fast I'm going! Again as you say... they are probably trying to address range anxiety by just, er, hiding the display as best they can. This really has the opposite effect on me though 

Still can't Bluetooth to my Pixel 4a Problem actually appears to be with the Zero app software not the bike - which talks just fine to my old phone.

Have you had your fans waterproofed Pete?

Cas

[2020_SRS_Commuter]

I don't mind the appearance in general of the new display but what bothers me is the teeny tiny little icons and displays. The quadrants are almost all blank space with little symbols. Also the time at the top left and the battery charge at the lower right... very small. Its so difficult to for me to tell the time now looking at the display that for I put a cheap digital watch around the handlebars. The old display contained more information and was much more legible. I didnt know that was being done when I brought my bike in last, and if Id known what they were doing and what the new display is, I would have refused it.

Probably the absolute worst offender of the whole lot are the selectable temperature icons. They are tiny, and white, and within that white border in an already small symbol is a little bitty sliver of color that is less bright than the white, so its very difficult to see. Terrible design.

[princec]

Well, not great design, the sort of thing someone inexperienced might come up with to start with, but I guess Zero don't really have enough employees in this area with lengthy experience in UX. Or making firmware in general.

Cas

[zeronimbus]

since this morning in France, there are 2 mbb and bms updates.
As usual, it doesn't work, it crashes all the time.
zero i hate you this morning.
If anyone has succeeded, could they point out the changes?
thank you

[Zelidar]

[...] My dealer, Davant in UK, has agreed to roll it back to the previous  version software next week.

Was it done, did it work? When I last asked, my local dealer said that downgrading was not possible. I really would much prefer having the original, much more useful, and readable, UX version.

If not, then I assume this no-way-back strategy could be related to the new Cypher functions which are going to need the new UX, and Zero wants us to be able to use the Cypher store, at some future point.

[lunarx]

+1 for New Dash FW being awful.
Old Dash is far superior.
I compared both thoroughly, on a '22 at the Dealer, and it killed any desire I had to upgrade to a '22.

A Zero tech did tell me (via email) that I could get "Parking Mode" and retain the old Dash FW.
Hope he is right...but I don't want to be the first one to try it 

[karlh]

A Zero tech did tell me (via email) that I could get "Parking Mode" and retain the old Dash FW.
Hope he is right...but I don't want to be the first one to try it 

I don't think that's possible since Parking Mode is selected through the dash and the old firmware doesn't display that option.

And speaking of firmware discrepancies, the version on my 2020 SR/S (6V26) shows Automatic Updates as the last item in the Preferences menu.  However, the option cannot be toggled from No to Yes, and it's not discussed anywhere in the Owner's Manual.