But a nice thing about using a forum like this, there is some honesty here too.
Manu's who run their own forums, tend to delete ANYthing negative to their product, so if they have a turd sandwich they are trying to tell you is a slice of prime rib, you'll never see it. Yes forums can get spammy, or the one crybaby going on and on and on, but spam can be on the cheerleading side too, which is also just as disadvantageous to the end user.
Another problem is those forums that have sponsors. Oh can't bite the hand that feeds them now can they? Even if something is totally honest, but bad PR, boop, out it goes.
I will believe a somewhat neutral forum over a manufacturers forum any day when it comes to the straight dope. If someone is spewing shit here, then the manu should come and 'correct' it with the truth. If the spewer is just a troll, well that will quickly become evident and the adults will tend to ignore them then.
If I was selling a product, Id welcome chat in other forums, because other forums that have a decent rep, like this one, will give the impression that it's not just a fanboy echo chamber, or a trolls lair. Just My Opinion.
Aaron