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Author Topic: New SR/F and SR/S firmware  (Read 8532 times)

zeronimbus

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Re: New SR/F and SR/S firmware
« Reply #90 on: July 19, 2022, 05:40:17 PM »

the ios and android versions of zero next gen 2.2.6 are available on the stores.
no change for me.
still no working 3g connection.
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sébastien

honda prelude 1994
bmw 1200RT 2006
Zéro sr/s full options 2021

Mooseman

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Re: New SR/F and SR/S firmware
« Reply #91 on: July 19, 2022, 06:07:05 PM »

Same here. I didn't think the update would fix my dead cell module but since the release notes state

Quote
Inability to perform a successful firmware update on the motorcycle
Top-speed limited to 106MPH when setting custom ride modes
Remote connect issues
Inability to accept Legal Terms and Conditions
Inability to display ambient temperature on the dashboard

I was hoping to be able to finally install MMB version 23. Tried twice and I'm still getting the same error messages. During the first attempt while the progress bar slowly crawled forward the app told me to first connect to the bike. Duh... I have been connected the entire time. How else would I have started the firmware update?

The second time I got the good old "Firmware update has failed. Please stand next to your bike looking like an idiot while waiting three minutes."

I can only assume that the firmware update, even if performed via bluetooth, tries to access the CCM which in my case will cause the update to fail since the CCM isn't working.

On the plus side, after I came to accept that Motoplex Mirabel is unwilling and/or unable to provide service, I am now in touch with another dealer in Lakefield, ON. They have already ordered the parts I need and seem willing to do the necessaty work. It's gonna be a long trip for me, possibly with an overnight stay, but at least they seem to be able to help.

Good luck to everyone else. I hope the new version 2.2.6 will help you at least in some way.
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2014 BMW K1600GT
2020 Tesla Model 3 LR AWD
2021 Zero piece of iron that doesn't work and can't be repaired

shayan

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Re: New SR/F and SR/S firmware
« Reply #92 on: July 20, 2022, 11:35:27 PM »

Apparently MBB v24 and BMS v20 is now available. Auriga, can you please post release notes?
Curious to see what the new BMS update does!
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-Shayan

2023 Energica Ribelle RS

opengl

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Re: New SR/F and SR/S firmware
« Reply #93 on: July 20, 2022, 11:46:51 PM »

Noticed that as well today when trying (and failing) to use the new app to update my firmware.
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2020 Zero SR/F
2019 KTM Duke 390
2014 Yamaha FJR1300
2006 Honda 919

zeronimbus

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Re: New SR/F and SR/S firmware
« Reply #94 on: July 21, 2022, 02:02:51 PM »

this surprise morning???
2 big huge update on the app.
MBB and BMS revision 24
I installed it, but nothing changed.
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sébastien

honda prelude 1994
bmw 1200RT 2006
Zéro sr/s full options 2021

NervEasy

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Re: New SR/F and SR/S firmware
« Reply #95 on: July 21, 2022, 02:45:04 PM »

Did you have magic charging? And after the update do you still have magic charging?
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2019 Zero S 11kw - 2020 SR/S

Zatopec

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Re: New SR/F and SR/S firmware
« Reply #96 on: July 22, 2022, 08:25:38 PM »

Hi, I had the FW 23 on SRF, when I saw the fw 24 and BMS 20 I tried to update them, after 2 failed attempts I put the phone on the dashboard and magically it finished the two updates without any errors.
Maybe I was lucky or maybe the phone has to be very close to the bike to work well.
It is not clear what the improvements are, but the magic charging is still there.
« Last Edit: July 22, 2022, 08:29:45 PM by Zatopec »
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lunarx

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Re: New SR/F and SR/S firmware
« Reply #97 on: July 23, 2022, 10:41:07 AM »

the ios and android versions of zero next gen 2.2.6 are available on the stores.
no change for me.
still no working 3g connection.

Happy to report 2.2.6 fixed my iOS Remote Connection issue.
Although I'm surprised by the lack of Mileage Reading & 12V Batt Level (which the Alternative Zero App has).

In your case, I'm assuming you tried the Alternative Zero App and had no luck with that either?
Have you also tried disconnecting your 12V Battery, just to make sure the Cellular Module (& hopefully some other stuff) gets a Reset.

If you call Zero, they can tell you, if they see your bike reporting via the Cellular Network.
At least then you'd know if it's a Bike Problem vs an App Issue.
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21 SR/S, 22 H2SX, 23 ZX-4

enaef

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Re: New SR/F and SR/S firmware
« Reply #98 on: July 31, 2022, 07:26:20 PM »

The new App version 2.2.6 on my Android can't find the new FW (seraches and seraches endlessly).
I tried a direct an unsuccessfull update by dashboard once. Now the second one is in work. If that fails also, I'll wait for the update for the next dealer visit.

The bike runs smooth so far, with the exeption of:
- crazy SOC showing up sometimes, especially when riding fast on the freeway: showing a fast drain of the battery with an SOC of 4%, 20 min. later, after giving the bike some rest, without charging, showing 17% (my main concern).
- crazy target charging (goal set to 80% it's charging to 100% but the next morning showing 81%).
- unable to set new customer mode. At least the CANYON mode can be adapted.
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2019 Zero SR/F Premium & Rapid Charger

Zelidar

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Re: New SR/F and SR/S firmware
« Reply #99 on: August 02, 2022, 12:38:46 AM »

This morning my SR/F started asking me to update the firmware, also with a warning that it could take up to 30 minutes. I let the builtin update procedure begin, it kept going for about 10 minutes (bike display only), and then failed.

A couple of hours later I tried again, but this time using the firmware manager of the Android app. The app showed that updates were available for both the MBB (Main Bike Board) and the BMS (Battery Management System). The updating procedure took about 20-30 minutes for each, with apparently the app controlling the update process, and ended successfully twice. It now shows I have revision 24 for the MBB, revision 20 for the BMS.

https://www.zeromotorcycles.com/firmware
2020-22 SR/F & SR/S + 22 SR
MBB V24, BMU V5, BMS V20
- Improvements to BMU temperature monitoring.
- Improved timing for opening and closing the battery contactor.
- Resolved issue preventing proper timeout during charging faults.
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- Zero SR/F Premium (since 22.11.2019)
- (2007-2019 nothing and no car since 2017)
- Yamaha FJ1200 (2nd), FJ1200 (1st)
- Honda CBF 750, NX 650, MTX 125

lunarx

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Re: New SR/F and SR/S firmware
« Reply #100 on: August 04, 2022, 07:54:30 AM »

Also reporting v24/v20 FW update went smoothly.
Placing Phone on Charge Port (w/ Door flipped open) has been working so far... (coincidence?)

Bike seems to run great.
Only done short trips, since updating, so no complaints at moment.
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21 SR/S, 22 H2SX, 23 ZX-4

Tony

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Re: New SR/F and SR/S firmware
« Reply #101 on: August 06, 2022, 04:43:13 AM »

Did you have magic charging? And after the update do you still have magic charging?
I am also interested in knowing this. :)
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Zelidar

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Re: New SR/F and SR/S firmware
« Reply #102 on: August 06, 2022, 12:26:36 PM »

Nothing before 33k, then I had several battery issues, one of them being magic charging. For my Zero dealer this clearly was a symptom of a defective battery pack. After pulling the logs and having them analyzed by Zero, I got an appointment for a battery replacement. As for today at 46k, I can sometimes observe a little upward SoC % adjustment when I power up after a long pause, but it remains below ~2%. So, from my own experience, I cannot link "magic charging" with the firmware.
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- Zero SR/F Premium (since 22.11.2019)
- (2007-2019 nothing and no car since 2017)
- Yamaha FJ1200 (2nd), FJ1200 (1st)
- Honda CBF 750, NX 650, MTX 125

2020_SRS_Commuter

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Re: New SR/F and SR/S firmware
« Reply #103 on: August 07, 2022, 07:49:39 AM »

Hi just to add my anecdote to the pile in case it helps, I was one of the ones who had the power and top speed limited by the last firmware and software.
The Zero engineer I was emailing with told me when the app was updated, to try the new firmware. I did and after about 30 tries the MBB update completed and said waiting for motorcycle, and that was it. It was not working anymore... dead motorcycle. I disconnected the 12v battery because the display would not go off, and called for a warranty repair.

The dealer did a pick up with their trailer for free, were nice enough to charge the bike so I could ride it home, and updated the MBB from 20 to 24 and BMS from 19 to 20.

Also the display firmware was changed and my display now has a different visual arrangement. Frankly I could have done without that, dont like it actually, but its not a big deal. Where before the display's high contrast mode thing switched as it should, now it will randomly at night go to high contrast which is blinding and annoying, so I had to disable that. I think some of the visual features are too small, like the power meter and time.

Happy to report my bike now has the proper speed and power I choose, and it seems that Zero has sorted all this out, for me at least. The only negative was the dealer broke the fairing holding tabs on the back of the headlight and lied about it, saying they were broken when they took it from me.. until I showed them my video I made while waiting for it to be picked up that showed it WASNT broken when they took it. Video FTW. They say they are ordering me a new headlight.

Also people were talking about charging... on mine what it has always done, particularly when ridden hard, is show about a 10% rise in SOC after it sits for a while. For example today after a highway trip to work I left it at 33%, and now it is at 46%. I always assumed that some sort of cell to cell balancing occurred after use that affected the reading.





« Last Edit: August 07, 2022, 07:53:15 AM by 2020_SRS_Commuter »
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Tony

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Re: New SR/F and SR/S firmware
« Reply #104 on: August 07, 2022, 05:49:40 PM »

Hi just to add my anecdote to the pile in case it helps, I was one of the ones who had the power and top speed limited by the last firmware and software.
The Zero engineer I was emailing with told me when the app was updated, to try the new firmware. I did and after about 30 tries the MBB update completed and said waiting for motorcycle, and that was it. It was not working anymore... dead motorcycle. I disconnected the 12v battery because the display would not go off, and called for a warranty repair.

The dealer did a pick up with their trailer for free, were nice enough to charge the bike so I could ride it home, and updated the MBB from 20 to 24 and BMS from 19 to 20.

Also the display firmware was changed and my display now has a different visual arrangement. Frankly I could have done without that, dont like it actually, but its not a big deal. Where before the display's high contrast mode thing switched as it should, now it will randomly at night go to high contrast which is blinding and annoying, so I had to disable that. I think some of the visual features are too small, like the power meter and time.

Happy to report my bike now has the proper speed and power I choose, and it seems that Zero has sorted all this out, for me at least. The only negative was the dealer broke the fairing holding tabs on the back of the headlight and lied about it, saying they were broken when they took it from me.. until I showed them my video I made while waiting for it to be picked up that showed it WASNT broken when they took it. Video FTW. They say they are ordering me a new headlight.

Also people were talking about charging... on mine what it has always done, particularly when ridden hard, is show about a 10% rise in SOC after it sits for a while. For example today after a highway trip to work I left it at 33%, and now it is at 46%. I always assumed that some sort of cell to cell balancing occurred after use that affected the reading.

Good thing you took a video before delivering it, how embarassing for the dealer to lie and be caught red handed like that!

About that rise in SOC after letting the bike stand for a while, I have the same issue, but that seems to be only the symptom of the problem in my case. The real problem is the range estimate in general is way lower than expected, something like 80-90km, when I expect at least 120km.

Have you tried to ride the bike to near 0% before? What odometer range did that max out to?
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