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[johnz]

I went to charge the FXE, when I turned the ignition to see how much battery percentage showed, it showed 0 but I know it was around 50% when I parked it 20 minutes ago.  The error codes were 25, 30, 06, 40, 44, 45, 48, 49 and the engine light stays on.

Anyone have any idea what it could be?  I only used zero quickcharger that I bought with it. Did I get a lemon?

[staples]

Have you tried using just the onboard charger?

[johnz]

Check engine light turns on when I plug it in to on board charger.

[Crissa]

https://zeromanual.com/wiki/Gen2/Error_Codes

It's using Gen2 codes, I believe.

25 Contactor open (hence no battery level)
30 BMS CAN error (the mainboard can't talk to the battery manager)
06 BMS throttle enable error (since no voltage is coming from the contactor, the throttle is disabled by the battery)
40 BMS throttle enable active (same)
44 Kill switch enabled (you have the kill switch flipped off, as you should)
45 Kickstand kill enabled (the kickstand is down)
48 SEVCON startup failed (without the contactor closed, the motor controller won't work)
49 Contactor open disable (same as 25 but for a bad reason)

Sounds like the BMS is throwing a safety issue.  It could be the battery, or just the manager, these are separate components a Zero Dealer can replace.  There's lots of unlikely ways these can get damaged or be misassembled.

Time for warranty!

-Crissa

[princec]

It does look like, after just 500 miles, a critical connector has rattled loose somewhere in the CANBUS.

Cas

[johnz]

Wow, thank you all for your help, I'll be calling the dealer today.  Hopefully it wont take long to fix.

[Crissa]

Yeah, probably something came apart that shouldn't have.  Hopefully it's as simple as a mis-applied zip tie.  You're still in the burn-in shake-down honeymoon, and why there's dealers and warranties!

Good luck!

-Crissa

PS - this forum, that unofficial manual, is why I was okay with a Zero

[johnz]

Anyone want to buy a used FXE with about 500 miles?

[princec]

I'll give you £5k for it

Cas

[Kappi]

Anyone want to buy a used FXE with about 500 miles?

Give your dealer a chance to fix it.

[steve_DSR]

Any update from dealer on this issue?

I have a 2021 DSR, delivered in May.  Similar problem for me first occurred in June.  Exactly the same error codes.  Bike would not start.  But 24 hrs later error reset and bike was ridable.  Reported to Zero with logs, rode 150km to dealer, dealer replaced BMS board and firmware update.  All good for another 3 months.  Same thing again. Stranded and unable to drive but reset after 24 hours.  Rode for a couple of weeks.  Same thing.  Back to dealer; they updated firmware, said it was fixed.  And errors occurred again a couple of days later. The bike rides great when it runs, but getting stranded by this error is frustrating.  Lost confidence that Zero can figure out what's causing it.  Yes, repairs are covered under warranty but getting the bike 150km to the dealer is not.  Not to mention finding ways to get home when stranded. If they fixed yours, maybe there's hope.

[WeGo4x4]

Any update on this issue?  My new 2022 FX with just under 500 miles has the same exact problem.  Stuck at work right now and it won't start. 

[TEV]

Any update on this issue?  My new 2022 FX with just under 500 miles has the same exact problem.  Stuck at work right now and it won't start.

If you have access to tools to get to the BMS reset switches located on the battery and covered by a round plug/cover, you can try to do a BMS reset, some time that's all that is needed.

[Dryer667]

Check the logs to see if hibernation mode is causing the problem. That was my problem which appears to have been fixed by a BMS replacement (knocks on wood).

https://www.electricmotorcycleforum.com/boards/index.php?topic=11675.0

[WeGo4x4]

Thanks for the fast reply.  I tried resetting the BMS by holding down the buttons under the seat and it was a no go.  Luckily the dealer is just down the street from my work and they diagnosed it today as a bad BMS board.  It reset itself this morning as others said it might and he confirmed with Zero the board was bad.  Replacement is being ordered.  Appreciate all the help here.  Hopefully it'll be up an running again soon.