There is nothing wrong with using SR/F for long range travel, if 400 miles was even "long range", for anyone who is willing to suffer it. And from a Zero rider's point of view, the suffering should be limited to locating stations, dealing with payment, waiting for charges, and avoiding scum of the earth along the way.
I did watch the whole video and found the personalities and drama enjoyable, but I have many questions.
Sure thing. I'm going to do quote splitting which I usually abhor but you didn't number these things, so here goes.
Does this problem occur only when charging frequently?
No, as evidenced by my 9.5 mile leg that drained 49% of the battery and prevented me from safely going up a hill so I had to sit by the side of the road for 30 minutes while it magic charged to 30%.
Does this problem occur only with the highest rates of charging?
No
Are other people with Rapid Charge typically finding stations that can supply 50A?
You'd have to ask them. There's a fairly robust network of Tesla Destination stations around here that deliver up to 16kW. Consult Tesla's map for more info. There are also 2 Juiceboxes here that give 10kW J1772. But this bike only had the onboard 5.7kW units from Zero so it doesn't really matter.
Are other people typically using Tesla stations and adapters?
Typically we only find Tesla owners. I don't know if I've ever seen anyone else use adapters but us.
Could the homebrew Tesla adapters have something to do with it?
No. I've used Lectron branded ones as well. And this happens with J1772 as evidenced by the ChargePoint data session and logs.
What happens with 32A charging?
Same thing.
Has anyone else here seen such behavior?
Yes. Many people. One such person got so annoyed they rigged up a voltage meter by tapping into the lines running to the DC-DC. It's... eye-opening.
Why assert that it's a design defect with a sample size of one?
Our sample size is bigger than one. And it's firmware.
Aren't there enough SR/Fs are out there that other people would be posting about the problem?
There are. Here's one such example:
https://www.facebook.com/groups/zmcowners/permalink/3335698323166019Aren't there even Zero employees who would readily see the problem?
They were alerted to the problem months ago. In detail.
Has your friend since taken her bike to the dealer for warranty service?
There's literally nothing a dealer can do. And there's no official word from Zero on this issue anyway.
What did the dealer determine from the logs? Did the voltage dropped along with SOC? Does the voltage recover during "magic charging"? Are batteries overheating when charging near 1C?
This bike was charging at 0.5C. It has nothing to do with charging. It has everything to do with the bike knowing its own Amp Hours and incorrectly recalculating that to the detriment of the rider.
Could continued use of the obviously failing bike cause further damage and jeopardize the warranty?
What warranty-voiding behavior did we do?
Might there be a fire hazard repeatedly pumping 50A into a failing battery?
What evidence do you have that the battery is failing? There is no indication of that at all.
Was the video posted after exhausting all available recourse with Zero?
Of course.