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[heroto]

Fan starts mellow but soon ramps up to whatever max it is set at. What max it’s set at Makes zero differences. Zero, nada, nil. As if the fan is doing nothing.
Frustrating for me: I’ve experienced this on several chargers, every time. Yet the dealer  sez he did a level 2 charge during the breakin service and it worked as it should. I take him at his word but that would be the only time it charged as it should during ithe first 1k miles. I can’t make sense of this.
Perhaps I am doing something wrong. How hard is it to plug in? Never had an issue with the SRF with dozens of chargers at several stations. Frustrating mystery.

[PWM]

Can you describe the time intervals between charge and run, meaning how long have you allowed the bike to rest after a ride before plugging in to charge?

[heroto]

Even if not ridden for days, same thing happens.

[DonTom]

Even if not ridden for days, same thing happens.

What happens if you charge with 120 VAC? Or are you located somewhere that doesn't have 120 VAC?

And your charge rate on 240 VAC is adjustable, if I remember correctly. Are you sure you have it set to the max?

I cannot check my Energica, as I am still 100 miles away from it, but IIRC, it can be adjusted. Might be on the My Energica app. I just cannot remember as I have never had the need to use it.

And if it is set at the max, lower it a bit and see if there is a difference.

-Don-  Reno, NV

[Sklith]

While the bike's charging, you can adjust the charging amps by turning the ignition to the on position, and then shift the turn signal switch left or right. Works on 120v, 240v, and DCFC.

Edit: Sometimes when I charge my Ego at home, I'll lower the charging amps so it'll finish very close to the time I plan on riding it. Makes me feel good to know my bike's not sitting at 100% SoC for hours.

[reini]

While the bike's charging, you can adjust the charging amps by turning the ignition to the on position, and then shift the turn signal switch left or right. Works on 120v, 240v, and DCFC.

It may look like a turn signal switch, but it's the Mode switch right above it

[Sklith]

I could swear it was the turn signal switch but yeah, oh well. still works though. I love the fact that I can choose the amps in AC & DC charging. Not many EVs can do that!

[heroto]

Thanks for the input. I need some help here!
As for the many suggestions, sad to report that all have already been applied, with no effect.

Dontom, at L1 US household 120v, charges as it should, fan comes on, but charge rate stays steady and on target. Slow of course, being level one.

The  charging problem is only with L2. After just a few minutes, maybe 2 , the fan comes on, slow at first, then amps start dropping dropping dropping while the fan goes up to full speed. Settles at a steady charge rate after about 10 minutes or so. Fan speed has no effect. As if the fan is doing nothing but making a lot of noise. (Fan overall draws air in as it should, but sends almost as much out as in!)
The final, steady charge rate is 7 amps when the ambient was 80+ degrees F,  8 amps in the mid and low 70s. even had 9 on one cool day. (It’s set at 15)

[PWM]

Hi heroto - please confirm L1 charges at 3KW - if it pulls 14Amps (target) you are still half-power and as such, the charger is undersized or thermally overloaded.

[DonTom]

Thanks for the input. I need some help here!
As for the many suggestions, sad to report that all have already been applied, with no effect.

Dontom, at L1 US household 120v, charges as it should, fan comes on, but charge rate stays steady and on target. Slow of course, being level one.

The  charging problem is only with L2. After just a few minutes, maybe 2 , the fan comes on, slow at first, then amps start dropping dropping dropping while the fan goes up to full speed. Settles at a steady charge rate after about 10 minutes or so. Fan speed has no effect. As if the fan is doing nothing but making a lot of noise. (Fan overall draws air in as it should, but sends almost as much out as in!)
The final, steady charge rate is 7 amps when the ambient was 80+ degrees F,  8 amps in the mid and low 70s. even had 9 on one cool day. (It’s set at 15)

I am now located where my Energica is located.  I will see how mine compares later when I use it for a while.

It does sound like you have a weak charger. You're not getting much more charge on L2 than you are on L1.  You seem to be around a KW low on L2.

-Don-  Auburn, CA

[PWM]

The charge current setting is DC current even when charging from AC, correct?

I don't own an Energica yet, but the 3KW displayed indicates the maximum power available to charge in AC mode from reading the user manual, correct?

So, if set for 14-amps the charger would demand close to 5KW but instead you are seeing 8-amps which is closer to 3KW (2600-Watts), correct?  This assumes 330V charge voltage.

heroto, does this make sense hence the charger is working normally? 

Sorry for the confusion but the crux of your issue seems like a non-issue.

[reini]

The charge current setting is DC current even when charging from AC, correct?
I don't own an Energica yet, but the 3KW displayed indicates the maximum power available to charge in AC mode from reading the user manual, correct?

The amps shown is the primary side. In Europe with our 230V Type 2 chargers, the bike will go to 13-14 amps (13A*230V = 2990W). Since it doesn't show anything behind the decimal point this should be taken as approximate values.

[DonTom]

L2 charger. Starts at 13 amp (dash says goal is 14 amp). Within a few minutes (Approx 5) or so fan comes on a charge rate drops to 8 amps and stays there, with the fan running.
Does this with moto cool. Tried two different chargers, same outcome.
The air the fan is exhausting is room temp — not hot at all.

I know this is not spec. Any thoughts?

I just now checked my 2020 SS9-, starting at 1400 hrs checking every five minutes until 1500 hrs. Around 70F/ 21C ambient temperature. 


1400 hrs: 55% SOC 13 amps / 3KW (as I charge with 240 VAC from my Tesla Tap). Fan off.
1405 hrs: 56% SOC still 13/ 3KW fan just now started running.
1410 hrs: 59% SOC 12 amps/ 3 KW fan on.
1415 hrs: 61% SOC 11 amps, jumps between 2 & 3 KW (2,640  watts by  using math). Fan on.
1420 hrs: 63% SOC 10/11 amps (jumps between them)  2KW fan on.
1425 hrs: 65% SOC 10 amps steady, 2 KW fan on
1430 hrs: 67% SOC 10 amps/2KW steady, fan on. (2.4 KW by using math).
1435 hrs: 69% SOC 10 amps/2KW steady, fan on.
1440 hrs: 70% SOC 10 amps/2KW steady, fan on.
1500 hrs: 77% SOC 10 amps/2KW steady, fan on.

Your SOC should raise slower than mine in the same amount of  time, since your battery is larger.

But you're only 2 amps below my bike (480 watts less). Kinda inconclusive if you have a problem or not, IMO.  IAC, a 480 watts difference is not enough to be overly concerned with, IMO from 2.4 KW.  Perhaps 20% longer wait for you to charge for the same added range. Every 60 minutes you have to wait 12 more minutes for a level two charge than I do. Just not that big of a deal, IMO.

-Don-  Auburn, CA

[heroto]

Thanks for this report. Nice to know that I am not crazy. 10 amps would be an improvement for me, but I'm guessing that the ambient temp of your charge was cooler than mine. It's supposed to be a 3 kW charger, not 2 kW as we both have documented. Am I missing something?
Wondering if a recall is in our near futures.
Not trying to bash Energica here. The moto is superb. But we may have found an issue that needs to be addressed.

[DonTom]

Thanks for this report. Nice to know that I am not crazy. 10 amps would be an improvement for me, but I'm guessing that the ambient temp of your charge was cooler than mine. It's supposed to be a 3 kW charger, not 2 kW as we both have documented. Am I missing something?
Wondering if a recall is in our near futures.
Not trying to bash Energica here. The moto is superb. But we may have found an issue that needs to be addressed.

I don't expect a 3KW charger to stay at 3KW at all times while charging a battery.

You have a charger that is capable of 3 KW and is. That doesn't mean it will always be charging your battery at 3 KW.  But I would expect more than 2KW and you're just a little below that.

Is this really an issue? Do you often charge with AC while on the road?

And could it be that your amp meter on the bike is reading low and you're really getting more amps than are displayed?

The real test is how long does it take your bike to charge from near 0 SOC to 85% SOC and see if that time is reasonable. That is all that really counts. Compare that time to another SS9+ if you can.

-Don-  Auburn, CA