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[quixotic]

My 2013 only gets used in the summer months, so in the winter, it has been stored in a somewhat heated garage (perhaps down to freezing at times), and charged every 90 days or so (as per the manual).  But I've noticed that now it will only charge up to 8 bars on the speedo indicator (or the single red and double green lights on the battery indicators). I can leave it charging (via 110 volts), but at some point, it just wants to go to the "unbalanced" indicator (the 3 alternating flashing green lights).  Is the battery on its way out?  (The bike still seems just as responsive as it ever was).

Thanks in advance for any info.

ALL 2013 batteries were replaced. Did you not receive a replacement?

No.  I bought the bike (the floor demo) from All Season Motorsport in Calgary, when they were still officially a Zero dealership.  Months later, they ceased being a dealer, and I didn't hear anything about the battery after that.  When I had problems with the battery earlier this year, I emailed Zero, asking for info on my battery (I supplied the bike and battery serial numbers), but didn't hear anything back.  I guess I should phone them.

[Crissa]

Zero is required by law to tell you when you register your bike with them, if there are any recalls on it.

Someone else would have had to send in your VIN to say it'd been repaired, to not be on that list.

And there's no recall of 2013 S-platform batteries that anyone else here knows of.

-Crissa

[quixotic]

Does anyone know about how long the tereterm battery info download takes?  Currently, it has been spitting out code snippets for about a half an hour now. 

[AutoE]

Zero is required by law to tell you when you register your bike with them, if there are any recalls on it.

Someone else would have had to send in your VIN to say it'd been repaired, to not be on that list.

And there's no recall of 2013 S-platform batteries that anyone else here knows of.

-Crissa

Dear Crissa, What ZERO is required by law to do and what ZERO does have little relation. MULTIPLE RECALLS and yet none.

[Crissa]

quixotic:  People have had really inconsistent report, but it has taken a long time before.

AutoE: You've insisted there's a recall on 2013 batteries but no one else knows about it.  And now you're accusing Zero of not notifying registered owners.  It's up to you to support these allegations.  It's a distraction in someone's support thread.

-Crissa

[AutoE]

Crissa, Are you a Zero Motorcycles employee? If you doubt the statement, ask Zero for a response in writing. Ask Zero which 2013 Zero motorcycles required battery replacement.

[Crissa]

So there's a mysterious recall that's not registered the oversight agencies and you have no evidence of.

Got it, AutoE.

-Crissa

[AutoE]

Are you aware of the recall on 2014 FX frames?

[Crissa]

Are you aware of the recall on 2014 FX frames?

Are you still derailing someone's thread making unsubstantiated allegations?

-Crissa

[Shadow]

Where is this thread going? 

[DonTom]

Eric,

I will get it back on the subject of batteries.

Did I tell you that my 2017 Zero DS 6.5  battery crapped out? That was  great news, as it now has a 7.2 KWH battery in it (under warranty!) and what a nice big  difference that made in range. In fact, I would not hesitate to ride it from Reno to Auburn, as I have no doubt it will easily make it to Truckee, and from there, I only have to get to Cisco Grove--all down hill from there.  And I could also do Hwy 20 since they now have several J-1772's in NV City as well as in Grass Valley.

Lately, I have been mostly taking Hwy 20 between here in Auburn and Cisco Grove and then as many side roads as possible to Reno. But Donner Pass Road is closed for now, but from the west, I can still get to here (road is closed just a few yards/meters  to the east of this very spot):

BTW, this photo was taken the same day you passed me on I-80 when you waved at me!

-Don-  Auburn, CA

[AutoE]

Are you aware of the recall on 2014 FX frames?

Are you still derailing someone's thread making unsubstantiated allegations?

-Crissa

Crissa you never answered if you're a Zero Motorcycle employee or not?  Perhaps a Zero Dealer?  If only by virtual of our thousands of hours servicing hundreds of Zero motorcycles my statements, concerns are not unsubstantiated.

[Auriga]

Are you aware of the recall on 2014 FX frames?

Are you still derailing someone's thread making unsubstantiated allegations?

-Crissa

Crissa you never answered if you're a Zero Motorcycle employee or not?  Perhaps a Zero Dealer?  If only by virtual of our thousands of hours servicing hundreds of Zero motorcycles my statements, concerns are not unsubstantiated.

Here's a list of all Zero's recalls:
https://motorcycleviews.com/recalls/motorcyclerecallsforzero.htm

Note how 2014 does not have any recalls for frame related issues. Neither has there been no evidence or word from Zero to support a 2015 battery recall either. I work at one of the largest and oldest dealers in the US, and we have never replaced a 2014 frame or a 2015 battery for recall related reasons.

Being the terminated Israeli dealer is NOT enough evidence for this claim. If you have actual evidence post it in a different thread.

Please stop derailing this guy's battery support thread.

@quixotic Brian is right, a dealer could probably get more info on the BMS and battery. But I suspect it would point right back to the battery. Those aren't cheap to replace, and require a harness swap as well. Probably somewhere in the neighborhood of 5-8k dollars. I'd call Zero with your VIN, if your battery was part of the 2013 monolith upgrade campaign, Zero will pay to do the work, even outside warranty.

[AutoE]

Ask ZERO about the FX Frame Recall. Ask them in writing and demand and answer in writing.

[TheRan]

Surely if it's a recall it has to be public knowledge and you shouldn't have to ask the manufacturer about it.