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Author Topic: Twice in one ride, DS shut off and restarted?  (Read 636 times)

motorrad36

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Twice in one ride, DS shut off and restarted?
« on: January 07, 2020, 10:53:16 PM »

2016 DS, had battery replaced under warranty about a year ago. This morning I went to leave for work, got a couple hundred yards from my house when the bike shut off on me. I had just moved my hand to twist the accelerator when i noticed all the lights along the bottom row of indicators flashing as if I had just turned the bike on. Took two light twists before any movement came back. Decided to ride the rest of the way to work anyway. Got to the parking lot, and as I was turning the bike around to park, it seems like the same thing happened. Below are logs from this ride. Log # 08213 says BMS reset.

MBB logs

08129                       0   DEBUG: Reset: Power-On, External   
 08130                       0   Power On                   Key Switch
 08131                       0   Key On   
 08132                       0   DEBUG: Module scheme changed from None mode to Stopped mode   
 08133                       0   Module 00                  vmod: 0V, batt curr: 0A
 08134                       0   Module 01                  vmod: 0V, batt curr: 0A
 08135                       0   DEBUG: Module scheme changed from Stopped mode to Running mode   
 08136                       0   Module 00 CAN Link Up   
 08137                       0   Module 00                  serial: 19tb0755,  vmod: 100.653V
 08138     01/07/2020 07:47:15   Sevcon Turned On   
 08139     01/07/2020 07:47:15   WARNING: Max allowed voltage difference is 500mV   
 08140     01/07/2020 07:47:16   Sevcon CAN Link Up   
 08141     01/07/2020 07:47:17   DEBUG: Sevcon Contactor Drive ON.   
 08142     01/07/2020 07:47:17   Module 00                  vmod: 100.673 maxsys: 100.673 minsys: 100.673 diff: 0.000 vcap: 89 prechg: 88%
 08143     01/07/2020 07:47:17   0x02 0x0c 0x05 0xb2 0x30 0xfd ???   
 08144     01/07/2020 07:47:17   DEBUG: Module 00 Contactor is now Closed   
 08145     01/07/2020 07:47:17   INFO:  Enabling External Chg 0 Charger 2   
 08146     01/07/2020 07:47:17   INFO:  Enabling External Chg 1 Charger 3   
 08147     01/07/2020 07:47:23   Riding                     PackTemp: h 12C, l 11C, PackSOC: 37%, Vpack:  99.38V, MotAmps: 138, BattAmps:  37, Mods: 01, MotTemp:  20C, CtrlTemp:   8C, AmbTemp:  11C, MotRPM: 780, Odo:20123km
 08148     01/07/2020 07:47:23   Batt Dischg Cur Limited    535 A (77%), MinCell: 3546mV, MaxPackTemp: 12C
 08149     01/07/2020 07:48:24   Riding                     PackTemp: h 12C, l 11C, PackSOC: 38%, Vpack:101.337V, MotAmps: -59, BattAmps: -32, Mods: 01, MotTemp:  23C, CtrlTemp:  10C, AmbTemp:  10C, MotRPM:2074, Odo:20123km
 08150     01/07/2020 07:48:24   Batt Dischg Cur Limited    529 A (76%), MinCell: 3521mV, MaxPackTemp: 12C
 08151     01/07/2020 07:49:22   Power Off                  Key Switch
 08152     01/07/2020 07:49:22   Sevcon Turned Off   
 08153     01/07/2020 07:49:22   Module 00                  vmod: 100.175V, batt curr: 4A
 08154     01/07/2020 07:49:22   Module 01                  vmod: 0V, batt curr: 0A
 08155     01/07/2020 07:49:22   INFO:  Disabling External Chg 0 Charger 2   
 08156     01/07/2020 07:49:22   INFO:  Disabling External Chg 1 Charger 3   
 08157     01/07/2020 07:49:22   CPU Soft Reset:            Power Down Interrupted by Key On     
 08158                       0   DEBUG: Reset: Software   
 08159                       0   BMS Reset                  Software
 08160                       0   Key On   
 08161                       0   DEBUG: Module scheme changed from None mode to Stopped mode   
 08162                       0   Module 00                  vmod: 0V, batt curr: 0A
 08163                       0   Module 01                  vmod: 0V, batt curr: 0A
 08164                       0   DEBUG: Module 00 Contactor is now Closed   
 08165                       0   DEBUG: Module scheme changed from Stopped mode to Running mode   
 08166                       0   DEBUG: Module 00 Contactor is now Open   
 08167                       0   Module 00 CAN Link Up   
 08168                       0   Module 00                  serial: 19tb0755,  vmod: 100.325V
 08169     01/07/2020 07:49:25   Sevcon Turned On   
 08170     01/07/2020 07:49:25   WARNING: Max allowed voltage difference is 500mV   
 08171     01/07/2020 07:49:26   Sevcon CAN Link Up   
 08172     01/07/2020 07:49:27   DEBUG: Sevcon Contactor Drive ON.   
 08173     01/07/2020 07:49:27   Module 00                  vmod: 100.33 maxsys: 100.33 minsys: 100.33 diff: 0.000 vcap: 92 prechg: 91%
 08174     01/07/2020 07:49:27   DEBUG: Module 00 Contactor is now Closed   
 08175     01/07/2020 07:49:27   INFO:  Enabling External Chg 0 Charger 2   
 08176     01/07/2020 07:49:27   INFO:  Enabling External Chg 1 Charger 3   
 08177     01/07/2020 07:49:34   Riding                     PackTemp: h 12C, l 11C, PackSOC: 38%, Vpack:100.358V, MotAmps:   0, BattAmps:   1, Mods: 01, MotTemp:  24C, CtrlTemp:  10C, AmbTemp:   9C, MotRPM:   0, Odo:20124km
 ........
 08202     01/07/2020 08:01:34   Batt Dischg Cur Limited    428 A (62%), MinCell: 3428mV, MaxPackTemp: 13C
 08203     01/07/2020 08:02:34   Riding                     PackTemp: h 13C, l 12C, PackSOC: 33%, Vpack: 98.639V, MotAmps:  50, BattAmps:   9, Mods: 01, MotTemp:  33C, CtrlTemp:  15C, AmbTemp:   7C, MotRPM: 625, Odo:20134km
 08204     01/07/2020 08:02:34   Batt Dischg Cur Limited    442 A (64%), MinCell: 3523mV, MaxPackTemp: 13C
 08205     01/07/2020 08:02:59   Power Off                  Key Switch
 08206     01/07/2020 08:02:59   Sevcon Turned Off   
 08207     01/07/2020 08:02:59   Module 00                  vmod: 99V, batt curr: 0A
 08208     01/07/2020 08:02:59   Module 01                  vmod: 0V, batt curr: 0A
 08209     01/07/2020 08:02:59   INFO:  Disabling External Chg 0 Charger 2   
 08210     01/07/2020 08:02:59   INFO:  Disabling External Chg 1 Charger 3   
 08211     01/07/2020 08:02:59   CPU Soft Reset:            Power Down Interrupted by Key On     
 08212                       0   DEBUG: Reset: Software   
 08213                       0   BMS Reset                  Software
 08214                       0   Key On   
 08215                       0   DEBUG: Module scheme changed from None mode to Stopped mode   
 08216                       0   Module 00                  vmod: 0V, batt curr: 0A
 08217                       0   Module 01                  vmod: 0V, batt curr: 0A
 08218                       0   DEBUG: Module scheme changed from Stopped mode to Running mode   
 08219                       0   Module 00 CAN Link Up   
 08220                       1   Module 00                  serial: 19tb0755,  vmod: 99.023V
 08221     01/07/2020 08:03:02   Sevcon Turned On   
 08222     01/07/2020 08:03:02   WARNING: Max allowed voltage difference is 500mV   
 08223     01/07/2020 08:03:03   CAN1 BIT0 error. count=1   
 08224     01/07/2020 08:03:03   Sevcon CAN Link Up   
 08225     01/07/2020 08:03:04   DEBUG: Sevcon Contactor Drive ON.   
 08226     01/07/2020 08:03:04   Module 00                  vmod: 99.011 maxsys: 99.011 minsys: 99.011 diff: 0.000 vcap: 91.062 prechg: 91%
 08227     01/07/2020 08:03:04   DEBUG: Module 00 Contactor is now Closed   
 08228     01/07/2020 08:03:04   INFO:  Enabling External Chg 0 Charger 2   
 08229     01/07/2020 08:03:04   INFO:  Enabling External Chg 1 Charger 3   
 08230     01/07/2020 08:03:11   Riding                     PackTemp: h 13C, l 12C, PackSOC: 33%, Vpack: 99.065V, MotAmps:   0, BattAmps:   1, Mods: 01, MotTemp:  33C, CtrlTemp:  14C, AmbTemp:   7C, MotRPM:   3, Odo:20134km
 08231     01/07/2020 08:03:11   Batt Dischg Cur Limited    450 A (65%), MinCell: 3534mV, MaxPackTemp: 13C
 08232     01/07/2020 08:03:18   DEBUG: Module scheme changed from Running mode to Stopped mode   
 08233     01/07/2020 08:03:18   DEBUG: Module mode Change Does Not Require Disconnect   
 08234     01/07/2020 08:04:11   Disarmed                   PackTemp: h 13C, l 12C, PackSOC: 33%, Vpack: 99.253V, MotAmps:   0, BattAmps:   1, Mods: 01, MotTemp:  36C, CtrlTemp:  13C, AmbTemp:   7C, MotRPM:   0, Odo:20134km
 08235     01/07/2020 08:04:11   Batt Dischg Cur Limited    464 A (67%), MinCell: 3540mV, MaxPackTemp: 13C
 08236     01/07/2020 08:05:11   Disarmed                   PackTemp: h 13C, l 12C, PackSOC: 33%, Vpack:  99.34V, MotAmps:   0, BattAmps:   1, Mods: 01, MotTemp:  34C, CtrlTemp:  13C, AmbTemp:   7C, MotRPM:   0, Odo:20134km
 08237     01/07/2020 08:05:11   Batt Dischg Cur Limited    470 A (68%), MinCell: 3544mV, MaxPackTemp: 13C
 08238     01/07/2020 08:05:49   Power Off                  Key Switch
 08239     01/07/2020 08:05:49   Sevcon Turned Off   
 08240     01/07/2020 08:05:49   Module 00                  vmod: 99.379V, batt curr: 1A
 08241     01/07/2020 08:05:49   Module 01                  vmod: 0V, batt curr: 0A
 08242     01/07/2020 08:05:49   INFO:  Disabling External Chg 0 Charger 2   
 08243     01/07/2020 08:05:49   INFO:  Disabling External Chg 1 Charger 3   
 08244                       0   DEBUG: Reset: Power-On, External   
 08245                       0   Power On                   Key Switch
 08246                       0   Key On   
 08247                       0   DEBUG: Module scheme changed from None mode to Stopped mode   
 08248                       0   Module 00                  vmod: 0V, batt curr: 0A
 08249                       0   Module 01                  vmod: 0V, batt curr: 0A
 08250                       0   DEBUG: Module scheme changed from Stopped mode to Running mode   
 08251                       0   DEBUG: Module scheme changed from Running mode to Stopped mode   
 08252                       0   Module 00 CAN Link Up   
 08253                       1   Module 00                  serial: 19tb0755,  vmod: 99.385V
 08254     01/07/2020 08:05:56   Sevcon Turned On   
 08255     01/07/2020 08:05:56   WARNING: Max allowed voltage difference is 500mV   
 08256     01/07/2020 08:05:57   Sevcon CAN Link Up   
 08257     01/07/2020 08:05:57   DEBUG: Sevcon Contactor Drive ON.   
 08258     01/07/2020 08:05:57   Module 00                  vmod: 99.425 maxsys: 99.425 minsys: 99.425 diff: 0.000 vcap: 88.812 prechg: 89%
 08259     01/07/2020 08:05:57   DEBUG: Module 00 Contactor is now Closed   
 08260     01/07/2020 08:05:57   INFO:  Enabling External Chg 0 Charger 2   
 08261     01/07/2020 08:05:57   INFO:  Enabling External Chg 1 Charger 3   

BMS logs

08112     01/07/2020 07:47:13   System Turned On   
 08113     01/07/2020 07:47:13   Rev:34,Build:2018-08-24_095615 506     banka     
 08114     01/07/2020 07:47:13   Pack:2019_monolith,Numbricks:4   
 08115     01/07/2020 07:47:13   DEBUG: Entered Running State   
 08116     01/07/2020 07:47:13   DEBUG: CAN NOT Receiving Syncs   
 08117     01/07/2020 07:47:14   DEBUG: CAN Link Is Up   
 08118     01/07/2020 07:47:14   Discharge level            077 AH, SOC: 37%, I:000A, L:3589, l:3624, H:3597, B:008, PT:012C, BT:017C, PV:100649, M:Bike On
 08119     01/07/2020 07:47:14   SOC:77178,121765,77895,114800,33,45,37,25   
 08120     01/07/2020 07:47:15   Discharge cutback          78%
 08121     01/07/2020 07:47:15   668A   
 08122     01/07/2020 07:47:16   DEBUG: CAN Receiving Syncs   
 08123     01/07/2020 07:47:17   Contactor drive turned on  Pack V: 100647mV, Switched V: 88891mV, Duty Cycle: 39%
 08124     01/07/2020 07:47:17   Contactor was Closed       Pack V: 100647mV, Switched V: 88891mV, Prechg Pct: 88%, Dischg Cur: 721mA
 08125     01/07/2020 07:48:14   Discharge level            078 AH, SOC: 38%, I:063A, L:3509, l:3594, H:3517, B:008, PT:012C, BT:016C, PV:98375, M:Bike On
 08126     01/07/2020 07:48:14   SOC:76631,122313,78027,114800,33,40,38,62   
 08127     01/07/2020 07:48:15   Discharge cutback          77%
 08128     01/07/2020 07:48:15   661A   
 08129     01/07/2020 07:49:14   Discharge level            078 AH, SOC: 38%, I:006A, L:3569, l:3605, H:3576, B:007, PT:012C, BT:016C, PV:100059, M:Bike On
 08130     01/07/2020 07:49:14   SOC:76647,123097,78368,114800,32,42,38,26   
 08131     01/07/2020 07:49:15   Discharge cutback          75%
 08132     01/07/2020 07:49:15   644A   
 08133     01/07/2020 07:49:23   System Turned Off   
 08134     01/07/2020 07:49:23   DEBUG: CAN Link Is Down   
 08135     01/07/2020 07:49:24   System Turned On   
 08136     01/07/2020 07:49:24   Rev:34,Build:2018-08-24_095615 506     banka     
 08137     01/07/2020 07:49:24   Pack:2019_monolith,Numbricks:4   
 08138     01/07/2020 07:49:24   Contactor was Opened       Pack V: 100355mV, Switched V: 100352mV, Prechg Pct: 100%, Dischg Cur: 4294966756mA
 08139     01/07/2020 07:49:24   DEBUG: CAN Link Is Up   
 08140     01/07/2020 07:49:27   Contactor drive turned on  Pack V: 100334mV, Switched V: 92041mV, Duty Cycle: 40%
 08141     01/07/2020 07:49:27   Contactor was Closed       Pack V: 100334mV, Switched V: 92041mV, Prechg Pct: 92%, Dischg Cur: 4294967116mA
 08142     01/07/2020 07:50:14   Discharge level            078 AH, SOC: 38%, I:089A, L:3451, l:3584, H:3464, B:013, PT:012C, BT:016C, PV:96844, M:Bike On
 08143     01/07/2020 07:50:14   SOC:76877,123474,78765,114800,32,37,38,96   
 08144     01/07/2020 07:50:15   Discharge cutback          75%
 08145     01/07/2020 07:50:15   644A   
 08146     01/07/2020 07:51:14   Discharge level            079 AH, SOC: 38%, I:096A, L:3431, l:3574, H:3446, B:015, PT:012C, BT:016C, PV:96340, M:Bike On
 08147     01/07/2020 07:51:14   SOC:77378,123664,79535,114800,31,35,38,104   
 08148     01/07/2020 07:51:15   Discharge cutback          71%
 08149     01/07/2020 07:51:15   611A   
 08150     01/07/2020 07:52:14   Discharge level            079 AH, SOC: 38%, I:000A, L:3556, l:3598, H:3562, B:006, PT:012C, BT:016C, PV:99696, M:Bike On
 08151     01/07/2020 07:52:15   SOC:77209,123172,79927,114800,31,40,38,30   
 08152     01/07/2020 07:52:15   Discharge cutback          69%
 08153     01/07/2020 07:52:15   594A   
 ........   
 08190     01/07/2020 08:02:15   Discharge level            085 AH, SOC: 33%, I:020A, L:3500, l:3563, H:3508, B:008, PT:013C, BT:016C, PV:98154, M:Bike On
 08191     01/07/2020 08:02:15   SOC:81036,120040,85203,114800,26,32,33,47   
 08192     01/07/2020 08:02:15   Discharge cutback          64%
 08193     01/07/2020 08:02:15   546A   
 08194     01/07/2020 08:02:59   Contactor was Opened       Pack V: 99003mV, Switched V: 99012mV, Prechg Pct: 100%, Dischg Cur: 4294967026mA
 08195     01/07/2020 08:03:00   System Turned Off   
 08196     01/07/2020 08:03:00   DEBUG: CAN Link Is Down   
 08197     01/07/2020 08:03:01   DEBUG: Entered Idle State   
 08198     01/07/2020 08:03:01   System Turned On   
 08199     01/07/2020 08:03:01   Rev:34,Build:2018-08-24_095615 506     banka     
 08200     01/07/2020 08:03:01   Pack:2019_monolith,Numbricks:4   
 08201     01/07/2020 08:03:01   DEBUG: Entered Running State   
 08202     01/07/2020 08:03:01   DEBUG: CAN NOT Receiving Syncs   
 08203     01/07/2020 08:03:01   DEBUG: CAN Link Is Up   
 08204     01/07/2020 08:03:02   DEBUG: CAN Receiving Syncs   
 08205     01/07/2020 08:03:04   Contactor drive turned on  Pack V: 99031mV, Switched V: 91136mV, Duty Cycle: 40%
 08206     01/07/2020 08:03:04   Contactor was Closed       Pack V: 99031mV, Switched V: 91136mV, Prechg Pct: 92%, Dischg Cur: 4294966756mA
 08207     01/07/2020 08:03:15   Discharge level            085 AH, SOC: 33%, I:005A, L:3530, l:3564, H:3536, B:006, PT:013C, BT:016C, PV:98947, M:Bike On
 08208     01/07/2020 08:03:15   SOC:81041,119980,85321,114800,26,33,33,26   
 08209     01/07/2020 08:03:15   Discharge cutback          66%
 08210     01/07/2020 08:03:15   567A   
 08211     01/07/2020 08:04:15   Discharge level            085 AH, SOC: 33%, I:001A, L:3541, l:3563, H:3547, B:006, PT:013C, BT:016C, PV:99263, M:Bike On
 08212     01/07/2020 08:04:15   SOC:81062,120097,85344,114800,26,32,33,16   
 08213     01/07/2020 08:04:15   Discharge cutback          67%
 08214     01/07/2020 08:04:15   580A   
 08215     01/07/2020 08:05:15   Discharge level            085 AH, SOC: 33%, I:001A, L:3544, l:3560, H:3550, B:006, PT:013C, BT:016C, PV:99346, M:Bike On
 08216     01/07/2020 08:05:15   SOC:81083,119981,85366,114800,26,32,33,12   
 08217     01/07/2020 08:05:15   Discharge cutback          68%
 08218     01/07/2020 08:05:15   587A   
 08219     01/07/2020 08:05:49   Contactor was Opened       Pack V: 99377mV, Switched V: 99367mV, Prechg Pct: 100%, Dischg Cur: 1351mA
 08220     01/07/2020 08:05:49   System Turned Off   
 08221     01/07/2020 08:05:50   DEBUG: CAN Link Is Down   
 08222     01/07/2020 08:05:50   DEBUG: Entered Idle State   
 08223     01/07/2020 08:05:54   System Turned On   
 08224     01/07/2020 08:05:54   Rev:34,Build:2018-08-24_095615 506     banka     
 08225     01/07/2020 08:05:54   Pack:2019_monolith,Numbricks:4   
 08226     01/07/2020 08:05:54   DEBUG: Entered Running State   
 08227     01/07/2020 08:05:54   DEBUG: CAN NOT Receiving Syncs   
 08228     01/07/2020 08:05:55   DEBUG: CAN Link Is Up   
 08229     01/07/2020 08:05:57   DEBUG: CAN Receiving Syncs   
 08230     01/07/2020 08:05:57   Contactor drive turned on  Pack V: 99379mV, Switched V: 88930mV, Duty Cycle: 40%
 08231     01/07/2020 08:05:57   Contactor was Closed       Pack V: 99379mV, Switched V: 88930mV, Prechg Pct: 89%, Dischg Cur: 991mA
 08232     01/07/2020 08:06:15   Discharge level            085 AH, SOC: 33%, I:001A, L:3546, l:3559, H:3552, B:006, PT:013C, BT:016C, PV:99390, M:Bike On
 08233     01/07/2020 08:06:15   SOC:81106,119851,85386,114800,26,32,33,10   
 08234     01/07/2020 08:06:15   Discharge cutback          69%
 08235     01/07/2020 08:06:15   590A   
 08236     01/07/2020 08:07:15   Discharge level            085 AH, SOC: 33%, I:001A, L:3548, l:3559, H:3553, B:005, PT:013C, BT:016C, PV:99429, M:Bike On
 08237     01/07/2020 08:07:15   SOC:81127,119646,85407,114800,26,31,33,8   
 08238     01/07/2020 08:07:15   Discharge cutback          69%
 08239     01/07/2020 08:07:15   594A   
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motorrad36

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Re: Twice in one ride, DS shut off and restarted?
« Reply #1 on: January 08, 2020, 12:31:45 AM »

Also, looked at error codes while standing the bike up and kickstand up:

25 Contactor Open Warning
44 The kill switch safeguard is active (did not have switch set to run)
48 The Sevcon controller startup failed and the resulting safeguard is active.
49 The contactor is open because of some safeguard (like 25 but not a normal indication).
44 The kill switch safeguard is active (did not have switch set to run)
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Auriga

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Re: Twice in one ride, DS shut off and restarted?
« Reply #2 on: January 08, 2020, 01:54:08 AM »

It looks to me like your ignition or the cable to the ignition is going out. You can see the in the log where it says Power off Key Switch and Power off Key Switch.

Unless you did that.
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motorrad36

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Re: Twice in one ride, DS shut off and restarted?
« Reply #3 on: January 08, 2020, 02:24:16 AM »

I did notice that. I was in the middle of riding both instances, so i dont think it was from me. Anyone ever have an instance of the cables that hover above the keys move/touch the keys when turning? who knows. I will contact the dealer about this though, thanks!
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Hero on my Zero

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Re: Twice in one ride, DS shut off and restarted?
« Reply #4 on: January 21, 2020, 03:18:50 PM »

Do you already know what the problem was?
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motorrad36

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Re: Twice in one ride, DS shut off and restarted?
« Reply #5 on: January 21, 2020, 10:48:20 PM »

Do you already know what the problem was?

Not officially. It has not occurred again since. I dont want to be without my bike for multiple days while a dealer tries to track down a problem, so until it happens again or my bike is bricked due to an ignition cable issue, i'm just gonna ride the heck out of it.
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