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Yes

No

[Justin Andrews]

Well I voted yes in the poll, but I would understand if Zero said no for a variety of reasons (liability, NDA's etc)

[CrashCash]

FYI, the Alta (formerly BRD/Redshift) is getting a service manual.

I know this because I met Len Nelson of cyclepedia.com at an I-4 rest stop when he ran over to see my new SR. He was excited, as it was the first Zero he'd seen.

He had an Alta bike on a trailer that he had been given so he could write a service/troubleshooting/repair manual for it.

I don't know when it'll be out, but this was in January, and it takes more than 6 months to write a manual.

I just found his card in my wallet again, ten minutes ago. I'd forgotten about it.

So being an electric motorcycle and having a service manual are not mutually exclusive.

[MostlyBonkers]

I got a peak at Zero's service manual a few weeks ago. We used it to find the part I needed to order. It looks very professional at a glance.

I doubt there would be much effort involved in making it available to customers as a pdf or a folder containing the web browser files.

As others have said, a disclaimer should cover them.

I'm speculating here, but maybe Zero don't want to make it too easy for Chinese manufacturers to copy their designs? However, anyone attempting to do that would surely just buy a bike and take it apart?

I can't think of any other reasons not to publish it.  If they didn't mind going to a little bit of effort, it could be made available via a customer portal. Easier just to provide an open link on the main website though.

[Richard230]

Perhaps Zero wants to provide as much after-sales income for their dealers as they can. I believe most motorcycle dealers make the majority of their business profit performing servicing on vehicles that they had sold. (At least it sure seems that way for BMW motorcycle dealers.  ) So maybe Zero feels that if they made it easy for their customers to work on their own bikes they wouldn't return to the retail dealer for such service, thereby depriving the dealers of a substantial chunk of after-sales income.