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Author Topic: "welded contactor" error 2015 DS  (Read 1830 times)

evdjerome

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"welded contactor" error 2015 DS
« on: November 25, 2015, 03:14:24 PM »

So after only 2 short rides on my new 2015 DS (demo model) I'm getting the "welded contactor" error.  Waaah!
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2015 Zero DS 14.4 (originally 12.5)
2012 Zero DS 9 (sold)

benswing

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Re: "welded contactor" error 2015 DS
« Reply #1 on: November 25, 2015, 11:01:53 PM »

I assume you contacted Zero about this and went through the appropriate troubleshooting process before posting on a public forum, right?

Charge up to 100% to ensure the batteries are balanced.  This happened to me in South Carolina on my trip and it wasn't the contactor at all.


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evdjerome

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Re: "welded contactor" error 2015 DS
« Reply #2 on: November 28, 2015, 03:07:21 AM »

I haven't contacted Zero. It happened in the morning after L1 charging overnight.

It's got another issue with the dash - can't get into Display A or Display B.

So I'm towing it 250 miles to the dealer tomorrow. While it's there, think I'll have them install the Denali D2's that just arrived in the mail.

I'll update this thread with what they find.

I assume you contacted Zero about this and went through the appropriate troubleshooting process before posting on a public forum, right?

Charge up to 100% to ensure the batteries are balanced.  This happened to me in South Carolina on my trip and it wasn't the contactor at all.


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2015 Zero DS 14.4 (originally 12.5)
2012 Zero DS 9 (sold)

codeoptimist

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Re: "welded contactor" error 2015 DS
« Reply #3 on: December 09, 2015, 03:08:00 AM »

So after only 2 short rides on my new 2015 DS (demo model) I'm getting the "welded contactor" error.  Waaah!

Almost the same exact thing happened to me with an almost brand-new 2015 S. Rode it a few times, and then it wouldn't boot - welded contactor error.

Long story short, Zero and my dealer fixed it under warranty. Now I'm happy! :)
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Burton

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Re: "welded contactor" error 2015 DS
« Reply #4 on: December 09, 2015, 04:56:20 AM »

Scratch that lol Just realized I sent the message to wrong person >__< Check your messages ;)

« Last Edit: December 09, 2015, 05:09:39 AM by Burton »
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evdjerome

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Re: "welded contactor" error 2015 DS
« Reply #5 on: March 07, 2016, 06:15:06 AM »

Well after more than 3 months at the dealership, yesterday I got the bike back. Took it for a 20 mi ride today. No issues.

What did they do over that 3 months?
  • Tried "sealing" the BMS? Didn't work
  • Replaced the BMS. Didn't work
  • Replaced the controller. Didn't work until they "synced it up with the motor".

Plan to take it on my 90 mi commute tomorrow.
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2015 Zero DS 14.4 (originally 12.5)
2012 Zero DS 9 (sold)

LeftieBiker

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Re: "welded contactor" error 2015 DS
« Reply #6 on: March 07, 2016, 07:52:48 AM »

   Al of this bodes Ill for me, with my BMS Isolation errors, after my very first, 32 mile, ride on my 2015 demo SR. I had really hoped to avoid this stuff by buying a demo, because there is no dealer in my range, and I don't have transport for the bike.
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2001 Oxygen Lepton
2008 X-Treme XM-3000
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2015 Zero SR
Too many electric bicycles to list, mostly EZIP

evdjerome

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Re: "welded contactor" error 2015 DS
« Reply #7 on: March 07, 2016, 08:32:18 AM »

LeftieBiker - I rented a Uhaul trailer for transporting the bike. I towed it with a Toyota Matrix. I had no problems going 75mph towing the bike on the trailer.
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2015 Zero DS 14.4 (originally 12.5)
2012 Zero DS 9 (sold)

LeftieBiker

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Re: "welded contactor" error 2015 DS
« Reply #8 on: March 07, 2016, 10:44:11 AM »

   I can't tow with my leased Leaf, and my housemate's Prius is the plugin version, and also leased, so no hitch on that, either. I'd have to rent a motorcycle-capable van.

   For those wondering why I'm such an idiot, I didn't plan on this scenario. Zero had a dealership in this area. It folded, but talks were in progress with a Harley dealership when I test-rode a DS and FX. You can guess how that turned out. I should have stopped considering Zero right then, but the magnitude of the quality control issues wasn't widely known (at least by me!) when I bought the SR in December. I really thought that getting a demo would at least guarantee me a few *months* of problem-free rising. What I got was roughly 45 minutes.
« Last Edit: March 09, 2016, 04:03:02 AM by LeftieBiker »
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EV Ownership:

2001 Oxygen Lepton
2008 X-Treme XM-3000
2011 ZEV 5000LA
2015 Zero SR
Too many electric bicycles to list, mostly EZIP

dkw12002

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Re: "welded contactor" error 2015 DS
« Reply #9 on: March 09, 2016, 01:51:33 AM »

I'm surprised you would have issues with demos. Generally the demos have the bugs worked out. I think most of the issues have been with brand new bikes.
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LeftieBiker

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Re: "welded contactor" error 2015 DS
« Reply #10 on: March 09, 2016, 04:03:44 AM »

I'm surprised you would have issues with demos. Generally the demos have the bugs worked out. I think most of the issues have been with brand new bikes.

   Yes, that was my impression, too. It appears to have been a mistaken one.
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EV Ownership:

2001 Oxygen Lepton
2008 X-Treme XM-3000
2011 ZEV 5000LA
2015 Zero SR
Too many electric bicycles to list, mostly EZIP

evdjerome

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Re: "welded contactor" error 2015 DS
« Reply #11 on: March 09, 2016, 05:04:27 AM »

Leftiebiker - Uhaul also rents pickups with trailer hitches. I know its a pain, but in your position it is probably what I'd do.

Another more expensive option is to use UShip.

My 2015 DS has now gone about 200 mi since I got it back with no issues. It is a pleasure to ride.
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2015 Zero DS 14.4 (originally 12.5)
2012 Zero DS 9 (sold)

LeftieBiker

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Re: "welded contactor" error 2015 DS
« Reply #12 on: March 09, 2016, 05:17:35 AM »

"Another more expensive option is to use UShip."

   That's how I got the bike shipped to me. I was very unimpressed with both the service and the hauler. (If you do use them, remember to add $50-60 to the estimate, because they will, in the final payment process. They also offer the most outrageously expensive "insurance" I've ever seen. $1k for that, and it still has a $500 deductible.)
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EV Ownership:

2001 Oxygen Lepton
2008 X-Treme XM-3000
2011 ZEV 5000LA
2015 Zero SR
Too many electric bicycles to list, mostly EZIP
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