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Author Topic: Having trouble getting my deposit back from Zero Motorcycles  (Read 1233 times)

radams

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Having trouble getting my deposit back from Zero Motorcycles
« on: September 19, 2009, 07:50:13 PM »

Because of the delays in shipping, I notified Zero Motorcycles that I would like to have my deposit refunded on Sept. 1st. Almost three weeks later I still haven't received it. I've called and emailed. Has anyone else had a problem getting their deposit back?
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guity

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Re: Having trouble getting my deposit back from Zero Motorcycles
« Reply #1 on: September 19, 2009, 08:44:50 PM »

radams, I called Lise' McCarthy when I asked for my refund, and she got it back to me within a few days.  She seems very reliable.  I did have to convince her that I wasn't going to change my mind.  I got some help in this from my rep, TJ, who realized that EM already had my money.  If you send Lise' some of your Brammo pictures, that should go a pretty long way in convincing her!

PS How's the Brammo doing?
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picasso

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Re: Having trouble getting my deposit back from Zero Motorcycles
« Reply #2 on: September 24, 2009, 12:10:24 PM »

I didn't have any trouble getting my deposit back. Took about 5 days.
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radams

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Re: Having trouble getting my deposit back from Zero Motorcycles
« Reply #3 on: September 29, 2009, 12:31:45 AM »

Well, I got an email today from Zero that my refund has finally been processed. It sounds like some people were on vacation and it slipped through the cracks.
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