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[JaimeC]

This sucks BIG time because I've ordered plenty of parts from them over the past few years when the local dealership couldn't help me!
https://www.af1racing.com/

[DonTom]

This sucks BIG time because I've ordered plenty of parts from them over the past few years when the local dealership couldn't help me!
https://www.af1racing.com/

I just wonder what the reason is. Hopefully, they will still do Energica.


-Don-  Auburn, CA

[Richard230]

  I had been getting all of my Zero parts from AF1 Racing, too. Hopefully, there will be another competent online source for parts soon.  However, I wouldn't be surprised if Zero sales lately just didn't pencil out for AF1, compared with all of the other ICE brands that they were selling and that was the reason for dropping Zero.

[hotsauce]

I had been getting all of my Zero parts from AF1 Racing, too. Hopefully, there will be another competent online source for parts soon.

https://shop.koups.com/collections/zero-parts

[Specter]

Zero is pretty much trying to divest themselves from the US market is the impression I have been getting.
There are a lot more of them than some other bikes out there so not sure why they stopped selling.  Thats a shame, any time ANY e bike supporter decides to quit, now there's one less service option for all of us.

Aaron

[Richard230]

In that recent FortNine video regarding the Can-Am Origin, he mentions that motorcycle EV sales are tanking all around the world this year. That is going to be tough if EV companies are running short on cash to keep things running, so I assume everyone is cutting back as additional financing is hard to come by lately.  I note that all of the established ICE motorcycle companies are still staying out of the EV market. I think that tells you something.

[princec]

It tells you that they're incompetent. If Zero can do it, they should be able to do it too, and better and cheaper.

Cas

[Specter]

They are union shops.
Not much competence there, and cheaper?   yah right.

aaron

[Curt]

After Hollywood Electric. The writing is on the wall? I'll cry if San Jose BMW follows suit. (PS, oh shit, just read the other post about SJBMW  )

It could simply be market saturation. Zero may sell in the low thousands, but the number of potential customers might also be in the low thousands.

Personally, I've had mine since 2016. While it's the best thing ever, replacement will only be warranted by its failure or by a new model that's sufficiently better.

That, together with all US motorcycle sales declining -20% since 2019 and electrics -2% since 2021. I don't know. The experience on the bikes is so awesome they must be getting under-marketed.

[DonTom]

This sucks BIG time because I've ordered plenty of parts from them over the past few years when the local dealership couldn't help me!

Why couldn't your local Zero dealer order parts for you?


AFAIK, not being close to a dealer is not a big deal when you need parts. I think all of them will be happy to ship parts to you. So all you need is a telephone call.


However, I also used AF1 racing. But I buy most of my goodies online, regardless if motorcycle related or not.


-Don-  Reno, NV

[Fran K]

This sucks BIG time because I've ordered plenty of parts from them over the past few years when the local dealership couldn't help me!

Why couldn't your local Zero dealer order parts for you?


AFAIK, not being close to a dealer is not a big deal when you need parts. I think all of them will be happy to ship parts to you. So all you need is a telephone call.


However, I also used AF1 racing. But I buy most of my goodies online, regardless if motorcycle related or not.


-Don-  Reno, NV

Once upon a time I could order parts, motorcycle parts COD.  Collect on delivery.  It cost like $7 or 8 extra but they would only send what they have in stock.  Cards came into being and the rules were that they were supposed to bill at the time of shipping.  Timberking a sawmill place is the only one I have used in the last 5 or so years that do it this way but that would be like buying directly from Zero.  All too often even when trying to determine if it could happen I end up with my card charged and the part is on backorder.  Then you have to decide if you want a partial order and most times it is on the customer to contact the vendor to discuss this.  edit: back order may mean more than the dealer does not have it and the USA warehouse does.

[Specter]

Fran, another thing you need to keep in mind.  Most sellers, probably have some sort of deal set up with their shipping company of choice to get a decent deal on shipping prices.

So you order 10 items.  they can see what it will fit in, and offer you a final price on the total cost shipping and all,  You say ok and get it.
Oh gee, 3 items are out of stock... so. what do we do?

Ship the 7 items, and THEN when the other 3 come in, ship them again, and pay shipping charges AGAIN.. and the COD handling charges, potentially AGAIN, losing money on an already incredibly tight ROI model to begin with.   or worse, have to make multiple, secondary shipments as the parts trickle in, eating further into profits.

OR, they can just bill YOU each time they ship the item, so YOU get stuck paying an extra 8 dollars for each item that ships.  now you just spent an extra 16 dollars to get all your stuff. or 40 dollars because they were bulkier bike parts, or whatever.

Even if they did it COD,  YOU still would have pay the shipping fees AND the COD fees on EACH ITEM as it shows up.

Many companies are shying away from COD because of the fraud out there.  Unfortunately and I don't understand HOW this can happen, but  money orders, can be forged, and they won't know for 90 days, so they say.  That would basically put it on the shipping company to eat the bill.  THEY don't want to be in the middle of a fight between you and I on an item and it's price, but THEY got stuck there because I paid THEM, .. they paid you,  THEN, 2 months later the check bounced,  YOU got paid, so it's THEM who lost the money.  or would you be happy letting them hold your money for 120 days, just to make sure everything clears properly? 

COD tells me YOU don't have the money now.  If you are broke now, what magic is going to get you the money later?  Why can't you use a credit card?  Oh that's maxed too? Ooh, that's another huge warning sign.  If you don't have the money, then why don't you have the customer pre pay so now it IS paid for, and then order it?    See where this is going.  NO this is NOT aimed at you, I am not taking a cheap shot at you as a person, but saying in general... this is a whole shady area here that most would rather avoid if at all possible when it comes to COD.

just saying.

aaron

[Fran K]

It has probably been 30 years since UPS carried change and did COD.  I suppose I did have a debit card at that time but a friend of mine told me about COD and not getting stuck with my card charged and kind of locked in as opposed to seeking other alternatives.  There is the first tier of on line motorcycle parts.  Bike bandit and Rocky mountain atv.  Then there is the second tier which I suppose AF1 is.  A few years ago there was a place that had both Norton and Zero parts not sure what that was but kind of second tier. 

I went to AF! and the Zero FXE the parts sheets are there I put in the part number for both the rear shock and the axle nut (have to type them in can't copy and paste, put in with and without the -) nothing seems to come up.