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Author Topic: Brand new 2022 FXE broken after 500 miles  (Read 6261 times)

TRex46

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Re: Brand new 2022 FXE broken after 500 miles
« Reply #45 on: January 22, 2023, 07:45:59 AM »

Update on this from my end.  Finally got the FXE into dealer (~beginning of Jan).  Pulled bike off of trailer and it had the issue (battery at 0% and error codes as discussed above).   Two weeks later I picked up... Mechanic didnt acknowledge specific problem (maybe it didnt happen for him), but he did upgrade firmware.  I am hopeful that did it, as several has reported here.  Only rode a couple of times since then, so not yet sure.   I think I will have to figure out the firmware update myself and try to keep on top of that.    Will see over next weeks if issue solved.

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2022 Zero FXE
2013 Ducati Panigale 1199

Specter

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Re: Brand new 2022 FXE broken after 500 miles
« Reply #46 on: January 22, 2023, 10:41:23 AM »

This is very discouraging seeing a problem like this, that is still alive and well for this long and nothing 'official' has been said about it.

Not trying to play tit for tat but this makes the whole e bike industry look bad, and gives fuel to the nay sayers.  Given how many people seem to have this issue I am very surprised there is not a recall on the thing already.

Aaron
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SHAG

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Re: Brand new 2022 FXE broken after 500 miles
« Reply #47 on: January 29, 2023, 08:27:01 AM »

My bike was picked up by the dealer Thursday to have the issue addressed.
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2022 FXE
BMW F750-GS
Yamaha X-Max
Lectric XP 2.0

TRex46

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Re: Brand new 2022 FXE broken after 500 miles
« Reply #48 on: April 15, 2023, 08:59:43 AM »

Riding more frequently and no problems.  So I think that firmware upgrade got it.  (fingers crossed).

Probably need to figure out firmware update myself... as the dealer knew less about the issue than I did.   Any hints on that?  When I have looked on the app, the firmware upgrade feature didnt want to work.   Will chase in the future.

I see SHAG hasnt posted about the issue in a while.  Hopefully the firmware fix worked for him.
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2022 Zero FXE
2013 Ducati Panigale 1199

SHAG

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Re: Brand new 2022 FXE broken after 500 miles
« Reply #49 on: April 16, 2023, 07:24:53 AM »

Hey TRex !  Ya, I think my issue was also solved by the update. I was afraid to say anything. Didn't want to Jinx myself !

Have only put 600 miles on it since, and have shut the key off probably 6 times in the middle of rides so far.  I also did a 2hr charge the other day with the onboard charger and the fast charger at the same time without an issue.  I'll slowly break the habit of leaving the key on when I stop during a ride, except for out in the woods.

The bike is a blast to ride, and I'm now very happy with the purchase. 

Best of luck to you and everyone else that bought one !!   

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2022 FXE
BMW F750-GS
Yamaha X-Max
Lectric XP 2.0

TRex46

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Re: Brand new 2022 FXE broken after 500 miles
« Reply #50 on: October 16, 2023, 10:51:54 PM »

Greetings,

Just a quick update that I have had no problems with the FXE since that firmware update in Jan'23.  Can report fixed!

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2022 Zero FXE
2013 Ducati Panigale 1199
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