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Poll

Are you going to upgrade to the new dash for your SR/F, SR/S?

Yes - I prefer it to the old one
- 1 (7.7%)
Yes - so I can buy something from the Cyper 3 store
- 2 (15.4%)
Yes - but only if I get some free Cypher 3 features with it
- 3 (23.1%)
I'll wait to see if the navigation works, etc.
- 3 (23.1%)
No
- 4 (30.8%)

Total Members Voted: 13


Pages: [1]

Author Topic: Will you upgrade to the new Cypher 3 dash?  (Read 553 times)

Fred

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Will you upgrade to the new Cypher 3 dash?
« on: September 26, 2022, 12:34:48 AM »

So, there's a new look for the new Cypher 3 dash. It seems that if you want any new Cypher 3 features - parking mode, navigation, etc. - you have to have the new look dash firmware. The style of it doesn't seem that popular so far, but most of us just have a few photos to go by.

So - who's going to "upgrade"?
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Zero SR/F
Ducati Hypermotard 950

peterwarm

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Re: Will you upgrade to the new Cypher 3 dash?
« Reply #1 on: September 27, 2022, 08:51:27 PM »

I had the upgrade when I got a new Tyre and am very upset:

- I use the Wh/mile to learn how to extend the range. They have trashed it, its now junk for instant and trip numbers.
- the battery level is so small you cant see it
- They've  dumped the trip readout.
- There's no circular SOC display , its been used for... speed.....(just in case you cant read??)
- Generally, its all too small to read when riding

Who are these guys who do this?  I complained and was told it could be rolled back.  I called yesterday and was told , no It couldn't be rolled back, but Zero have sent them an old dash which hasn't been updated to switch.  Ill happily sacrifice the cypher 3 thing for the old dash.

I never imagined thqt buying an electric motorcycle would cause so much hassle with software.....

pete
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Nov 2019 Blue SR/F  doesnt like rain - 2 rebuilds now Ok
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Mooseman

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Re: Will you upgrade to the new Cypher 3 dash?
« Reply #2 on: September 27, 2022, 09:43:08 PM »

Mine is already updated. I kinda like the new look although I can see why it's not for everyone.
As for the potential upgrades, I'm not going to throw more money at them to unlock things. As long as they don't even get the basics right I really don't want to have more issues.
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2014 BMW K1600GT
2020 Tesla Model 3 LR AWD
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2020_SRS_Commuter

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Re: Will you upgrade to the new Cypher 3 dash?
« Reply #3 on: September 28, 2022, 05:19:35 AM »

Who are these guys who do this?  I complained and was told it could be rolled back.  I called yesterday and was told , no It couldn't be rolled back, but Zero have sent them an old dash which hasn't been updated to switch.  Ill happily sacrifice the cypher 3 thing for the old dash.

Of the things that have happened with this company and this motorcycle since I bought it, firmware problems, cracking disks, app problems, etc... this particular one is perhaps the most annoying.

Building and supporting something as new and complex and developing as the latest Zeros no doubt is hard. Stuff goes wrong. Problems emerge and unforeseen complications arise, and promises or specifications you thought you could rely on from producers turn out to be not so true, or change over time. Or the short version... sht happens. I get that, I'm sympathetic to an extent, and I am patient. I've been in industrial support for 25 years in a variety of roles and I understand. You dream big, execute, try, and sometimes you have to try harder. And this is a GREAT motorcycle they have created. I love it and it was worth every penny I paid for it.

This display design, however. This is merely a question of looking at it. There is no tech here. No complications. Nothing unforeseen. Merely aesthetics and common sense.
What purpose should the Zero display serve? It should provide all the data you need, plainly and clearly. You should be able to rapidly scan the display, obtain the info and return your eyes to the road, in a variety of climate and lighting conditions. This should be plainly obvious.

So who decided the best way to use the display is to NOT use most of it? To make the symbols, numbers, and lettering very small and leave the rest blank?

Take the temperature symbols for example... my personal pet peeve. Reason being I hit the thermal limiters every time I go to work and every time coming home. They are small, and bright white, and within that white symbol is a tiny sliver of color just a few pixels wide and the color is much dimmer than the symbol, and all the rest of the quadrant is unused. Absolute crap.

One way it could have been done is to make a quadrant sized circle in the manner of a pie chart, with the three sections as white ( normal ) yellow ( regen disabled ) and red ( power reduced ) . Then have the circle slowly fill in so you can see what mode you are in clearly, and how much thermal change is required to go to the next mode or drop to the previous one.

I strongly suspect some cubicle dweller who does not actually ride Zeros thought this looked great on their laptop, and never even tried it.

Aesthetics... you absolutely wont please some people. That's inevitable. But usefulness and readability are another matter.

This is an unforced error on their part and should never have happened. They should fire both whomever designed it, and whomever decided this was a go. Redesign the dash with useful feedback from riders, or else just go back to the old one. Offer a fighter pilot some free test rides with a different dash design on each one, in exchange for his opinion.

Its so weird. The actual motorcycle is mind-bendingly awesome. I'm its biggest fan. If they had just sold me the thing and left it be... But nearly every action the company takes around it is a negative experience.


 
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Fred

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Re: Will you upgrade to the new Cypher 3 dash?
« Reply #4 on: September 28, 2022, 04:39:03 PM »

I would be great if it was possible to get a development kit from Facomsa and develop our own dash firmware. It would certainly be an improvement.
https://facomsa.com/discover-the-new-of-facomsas-connectivity/?lang=en
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Zero SR/F
Ducati Hypermotard 950

enaef

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Re: Will you upgrade to the new Cypher 3 dash?
« Reply #5 on: October 23, 2022, 03:37:01 PM »

I've seen it on other bikes - and I really don't want to change. Really not.
I don't need to list all the reasons why not - others have done it.

However - I need the Park Mode. So I will have to change. It's annoying ....
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2019 Zero SR/F Premium & Rapid Charger

Fred

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Re: Will you upgrade to the new Cypher 3 dash?
« Reply #6 on: October 23, 2022, 06:24:02 PM »

I "upgraded" to get the navigation. Whilst I prefer the original dash, I find the new one is tolerable. Maybe it's because I'm a software developer and that the sort of crap I'd have come up with if someone let me loose on the design.  ;D I still hope there will be a newer version that takes everyone's feedback into account.
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Zero SR/F
Ducati Hypermotard 950
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