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[heroto]

Lost one of the keys to my SR/F. Paid for a replacement, dealer did some sort of voodoo a few months ago, and viola I have two working keys again.

The old key just turned up.

Options?
Of course it will work to open the frunk.
If I try it in the ignition just out of curiosity, will some thief detection mode kick in and brick my Zero?
Can I use the "magic key" to reset all keys, so I will have three functioning keys? If so, what is the correct sequence?

This poster is hoping that the Zero gurus and employees are reading this and will provide useful info beyond "Go to your dealer". I have no local dealer and no interest in wasting a day of my life, trailer rental, and shop fees to revive this key. Make this easy for me and Zero gets good vibes now and in the future. Make this hard and that's an FU to an owner.

[Auriga]

Hi!
First, no one here works for Zero, so if you want them to comment, you should contact either your dealer or Zero itself.

Second, My dealer told me you are limited to two black keys, so I think you may be out of luck.

Happy Memorial Day!

[BrianTRice@gmail.com]

Zero employees have been forbidden from informing customers in public since 2013. It is my understanding that they can and do get fired for leaks. The unofficial manual results from very careful sourcing of information with corroboration or experimental verification.

I don’t know how key systems work, but I’m guessing that it’s designed to operate in exactly the way you’ve encountered and no other way.

[Crissa]

If would be silly for it to lock itself out if a malfunctioning or wrong key was inserted.  You'd be stuck if you grabbed the wrong keys.

-Crissa

[TheRan]

If would be silly for it to lock itself out if a malfunctioning or wrong key was inserted.  You'd be stuck if you grabbed the wrong keys.

-Crissa

I assume the thinking is if a thief managed to copy a key physically but it wasn't coded to the bike, and I assume the dealer didn't change the actual locks on Heroto's bike.

Heroto, did the dealer do anything to the keys that you still had, recoding them (and the bike), or did they just code the new replacement key to match? My understanding of some other bikes and cars is you have a master key (usually red) and then a couple keys for regular use. The master key is able to be copied so you're supposed to keep it safe and not actually use it unless absolutely necessary, but if you do lose it the bike/car then needs something like an ECU swap to recode it.

[NervEasy]

Does the srf use the same Zadi keys as the S/DS platform? If so I do not think they have a chip. It’s just a piece of metal. So nothing can go wrong.

[Crissa]

No, I think the new platform has new keys.

-Crissa

[remmie]

See the page of the user manual attached.

The master key is the yellow key. Never lose that one

the manual states that up to 5 keys can be programmed into the bike.

So My opinion is that there are 2 options.
1) the lost key got removed from the programming in the bike and if you would use you CAN unlock the steering lock (because that is purely mechanical) but you would NOT be able to start it (because it got removed form the programming). It cannot be that your bike would get bricked by this "not coded to the bike" key. It would just be a matter of using one of the authorized keys and the bike would function again. No sane programmer would lock the bike totally because of a non authorized key and subsequently require a dealer intervention. 

2) other possibility is that the dealer simply programmed in the fourth key (3rd black one) and did not remove the lost key. In that case all 4 keys would be functional (1 yellow, 3 black ones) 

Just try it.
And if you don't trust it, don't use the key you found. Just label it "possibly not working" and stash it with the yellow key. If you would lose the other 2 black keys  you still have a backup black key to try and if that fail you could always use the yellow one. edit : I must read the manual better myself LOL it says "never use the yellow key to start the motorcycle"

[heroto]

Thanks for the replies.
Apologies to Zero for not realizing that they won’t help here (on the other hand, why not?!)
A story: when I lost the key I tried the yellow key (dope slap!) which of course did not make the moto go. It did result in a command to “insert key “ or something similar. I put in the black key and I think it was reprogrammed. Phew, it worked.

[heroto]

In case anyone is interested, the found key lights up the dash, but the bike won't go. The other keys operate normally.

[BrianTRice@gmail.com]

In case anyone is interested, the found key lights up the dash, but the bike won't go. The other keys operate normally.

Thanks, that is helpful to know. I'll try to document that when I've formed the articles for the new platform well enough...

[TheRan]

So did the dealer take your bike in and remove that key from the programming? I would have assumed all the keys would be the same but I guess not. If not then my guess is when you put the yellow key in and then the black one (if it was the lost-then-found key) it cleared that key and that's why they tell you not to use it.

[TEV]

Just RTM :
"The Yellow Key
The Yellow key is an essential part of the motorcycle’s system,
without which it will be impossible for your dealer to program
replacement or additional keys to the system. ALWAYS adhere to
the following:
? Store the key in a safe place, NOT on the motorcycle.
? Ensure that you have this key with you when visiting your
Zero Motorcycles dealer to obtain replacement or additional
keys.
? DO NOT attempt to use this key to start your motorcycle - you
may inadvertently invalidate the signals from the Black keys
preventing the motorcycle from starting.
? When you sell your motorcycle, the Yellow key MUST be
passed on to the new owner.
Note: Zero Motorcycles is unable to provide a replacement
Yellow key. The loss of the Yellow key will require the
replacement of the key switch and the motorcycle locks."

[heroto]

So did the dealer take your bike in and remove that key from the programming? I would have assumed all the keys would be the same but I guess not. If not then my guess is when you put the yellow key in and then the black one (if it was the lost-then-found key) it cleared that key and that's why they tell you not to use it.

That was all before the dealer visit to add a second key.
Is this something we could do ourselves if we knew the procedure, or is logging into the mothership in CA from a dealership necessary? Beats me, this info is not in the official or unofficial owners' manuals, and as has been posted on this thread Zero is not going to help on this forum.

[Demoni]

Looking at images of the keys and the ignition of the SR/F it really looks like a off the shelf Zadi unit.

If it is the process for learning new keys is reasonably straightforward.

The yellow key is the master and it is used to program black keys to be "authorized" to enable the ignition. Any black key cut with the correct bidding will allow you to turn the ignition to the on position thus turning the bike on but unless they are authorized you can not drive the bike.

The process on Energica motorcycles that use a Zadi ignition is as follows:
Turn the bike on with the master key
Once the bike finishes it's startup sequence turn it back off
Use the first basic key to turn the bike on, again wait for the startup sequence to finish.
Turn the bike off and remove that key
Repeat this process with any additional basic keys
Once finished use the master key to turn the bike on one last time, this closes the learning process.
All learned keys should now be authorized and allow you to turn on and drive the bike.

I suspect that the system would function exactly the same on the Zero's

Would be interested to hear from an owner if this works.

Also note that when the bike is turned on with the master key the system forgets all previously learned keys, so if you lose one it will not be able to later drive the bike.