The heated grips are software-controlled through the 4-way toggle switch on the left handlebar. The Owner's Manual describes how to do it better than I can explain, and I think it's one of those interaction mechanisms that has to be practiced into muscle memory to work well.
That was my guess, but no matter what I did with that switch, I could not get the heated grip icon to go away and I could still feel the heat on my hands.
I will probably be able to go on a test ride the next time I am there. Their main Zero guy was not working today, but should be back by the end of the week.
I like all the charge cables that come with the bike and the storage space it has in the fake tank, where these cables are located. I was told that they have the 12KW charger on this bike.
If things worked out better today, I could have been riding that bike home if they could sell it to me. I was surprised that they even had the SR/F there. There is still a fairly good chance I will end up with one. Looks like it will be the perfect bike for me to go between my Auburn and Reno homes. I can charge at the summit, which is half way.
I really went there to see if my DS ZF 6.5 could get the MBB firmware update, but even for that, I had to schedule an appointment.
BTW, do you know if they have saddlebags and a travel trunk available for the SR/F?
-Don- Cold Springs Valley, NV