I'm sorry about your charger Shadow, I've blown up plenty of stuff before too, it happens to all of us. But it isn't a fault of the product if you short something while messing with something you were warned ahead of time of doing and then surprised when it breaks, and upset that it's not covered under warranty. I mean think about that for a second. That has to make sense, right?
To the best of my knowledge and ability I did not "short something while messing with something". I'd documented with photographs my efforts to verify function of all three SCv2 charging units since there is no known troubleshooting process. Nothing too exciting if you have ever used a digital multimeter before. Based on the photographs and knowledge that I had exposed the 12Vdc supply terminals for measurement, it was said that the warranty could not be honored. I was offered a replacement unit "at cost". I have the failed unit here and if someone would like to perform a failure analysis on it I'll send it over before returning it for a core exchange to DigiNow. Any takers?
I had my '15 SR charger replaced last week. Great service here in San Diego. The dealer tech asked me if I had a timer or switch when I connect the bike to the outlet because he saw all the faulty charger had either that, or connected to a gfci outlet. Any other experience with this? I have indeed a timer....
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Which dealership in San Diego did you have yours swapped at? Rocket motorcycles? I'm north of the San Diego county I'm having mine done at KTM in murrieta where I bought the bike. I plug into a normal indoor socket with no timer.
Yes, it is now triumph of San Diego, former rocket motorcycle. I have been very happy with them so far.
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Topic: Yet another charger issue? 16 SR (Read 2128 times)