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Author Topic: 2014-2016 Battery Warranty  (Read 951 times)

protomech

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2014-2016 Battery Warranty
« on: December 10, 2015, 08:48:32 PM »

It appears that Zero offers a capacity retention guarantee on their power packs. This is actually one of the more generous warranties of its kind; Nissan is the only other EV manufacturer that I'm aware of that offers a similar protection, and their warranty protects against a 30% reduction.

Quote
Zero will only repair or replace pursuant to this Limited Warranty a Power Pack that exhibits a nominal storage capacity reduction of greater than 20% of the published nominal capacity, as measured by an authorized Zero dealer. To check the capacity of a Power Pack, an authorized Zero dealer can perform a battery management system log data extraction, which will confirm if a reduction is within expected norms.
This capacity warranty has been available since the 2014 models, which I previously missed.

New for the 2016 bikes, both the 2 year limited warranty and the 5 year power pack warranty have been extended by 90 days, to 2 years and 90 days and 5 years and 90 days respectively.

Warranty information is available in the owner manuals, available for model years 2010-2016 at Zero's site.
http://www.zeromotorcycles.com/owner-resources/
« Last Edit: December 10, 2015, 08:51:05 PM by protomech »
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NEW2elec

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Re: 2014-2016 Battery Warranty
« Reply #1 on: December 10, 2015, 09:15:12 PM »

That brings me to a question I've been meaning to ask.
How much would anyone be willing to pay for an extended warranty for Zeros?
Either extended from point of purchase or as a "certified pre-owned" bike.

Knowing what i know now I'd spend $700-$1000 for a full top to bottom two year warranty extension for a total of four years transferable warranty.

Maybe $300-$500 just to cover the monolith for two more years.

I think that could really help resale value and thus help sell new bikes by taking away some of that depreciation anxiety for new buyers.
« Last Edit: December 10, 2015, 09:16:52 PM by NEW2elec »
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rayivers

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Re: 2014-2016 Battery Warranty
« Reply #2 on: December 10, 2015, 10:30:44 PM »

Quote
Knowing what i know now I'd spend $700-$1000 for a full top to bottom two year warranty extension for a total of four years transferable warranty.

+1, especially now that I've got a dealer a half-hour away - and also since Zero did a great job honoring my (transferred) warranty already.

Ray
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'14 Zero FX 5.7 (now 2.8, MX), '14 Zero FX 2.8 (street), '19 Alta MXR, '18 Alta MXR, various '74 - '08 ICE dirt bikes

officialhopsof

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Re: 2014-2016 Battery Warranty
« Reply #3 on: December 12, 2015, 01:12:36 AM »

My question is, how exactly do you tell when you reach that <20% retention
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mrwilsn

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Re: 2014-2016 Battery Warranty
« Reply #4 on: December 12, 2015, 01:46:27 AM »

My question is, how exactly do you tell when you reach that <20% retention
When you get less than 80% of the advertised range (e.g. <56 miles at 70mph for a ZF11.4 bike). If you think you are below that go to a dealer and they can pull logs and confirm performance.

Sent from my XT1060 using Tapatalk

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2014 Zero S

officialhopsof

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Re: 2014-2016 Battery Warranty
« Reply #5 on: December 12, 2015, 01:50:10 AM »

Interesting, I get less than half the advertised range, and have since the day I brought the bike home. Some of this is due to me putting the chain kit on and knobbie tires I am sure, but even when I was running the belt with the stock tires I never was able to get more than 40 miles out of the thing, even on eco.
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protomech

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Re: 2014-2016 Battery Warranty
« Reply #6 on: December 12, 2015, 10:21:00 PM »

Range will be largely based on speed and to a lesser extent rider weight, temperature .. but I would definitely expect more than 40 miles out of the FX if riding it gently at lower speeds (25-45 mph).
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trikester

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Re: 2014-2016 Battery Warranty
« Reply #7 on: December 12, 2015, 11:39:19 PM »

I have knobbies and chain on my '13 FX and I get about 50 miles highway if I hold it to 40 - 45 mph. on out and back rides.

Trikester
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