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Author Topic: New San Jose Zero dealer  (Read 1885 times)

SoundMusic

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New San Jose Zero dealer
« on: May 10, 2015, 02:34:23 AM »

Just visited the new Zero dealer at BMW motorcycles in San Jose.
Had new Michilin Pilot 4 rear tire put on.
Only costs $55. Fast service and they offer to check out the logs and updrade the sw if necessary and tune the throttle settings for $99.
Very friendly and fast service.
Great to finally have a reliable local dealer to go to.
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joystix2

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Re: New San Jose Zero dealer
« Reply #1 on: May 13, 2015, 01:57:02 AM »

Glad to hear about their service. I bought my 2014 SR there about a month ago... Loving it so far. I also ordered the rear rack and windshield from them. They came within a week...

Ric
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2014 Zero SR w/ extended Power Tank
Zero OEM Windshield
RAM Mount Cell Phone attachment
Bar Ends Rear View Mirrors

dvdt

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Re: New San Jose Zero dealer
« Reply #2 on: July 23, 2024, 11:44:24 PM »

A necro-bump, but SJ BMW is unfortunately no longer a Zero franchisee, per a phone conversation I had with the parts department today (7/23/24). They referred me to Contra Costa Powersports for my parts order.
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shayan

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Re: New San Jose Zero dealer
« Reply #3 on: July 24, 2024, 03:20:42 AM »

Yeah I got the same response too a few months back. I tried SF Moto, but should try Contra Costa Powersports just to compare how the services differ
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-Shayan

2023 Energica Ribelle RS

Richard230

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Re: New San Jose Zero dealer
« Reply #4 on: July 24, 2024, 03:22:57 AM »

A necro-bump, but SJ BMW is unfortunately no longer a Zero franchisee, per a phone conversation I had with the parts department today (7/23/24). They referred me to Contra Costa Powersports for my parts order.

Well, that is too bad. They were one of the earliest Zero dealers and (I believe) were the closest shop to the factory HQ. At least SF Moto still seems to be hanging in there.
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Richard's motorcycle collection:  2018 16.6 kWh Zero S, 2020 KTM 390 Duke, 2002 Yamaha FZ1 (FZS1000N) and a 1978 Honda Kick 'N Go Senior.

Motoproponent

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Re: New San Jose Zero dealer
« Reply #5 on: July 24, 2024, 10:19:51 PM »

I recently had the missus' DSR serviced at SF Moto. One of the best service experiences I can remember. 5 stars, would recommend.

Plus they're a real service shop. I asked about installing an additional 3kw charger to a gen 3 SR that only came with 3kw stock. They said they would ops check one if I got it second hand and quoted me just the labor to do the install and would let me know if I needed any additional parts for the wiring harness or anything.

Like I was expecting a hard "no" to doing custom work, followed by a hard sales pitch to buy another bike to get the 6kw charging natively.

Once they knew I was asking because I didnt want to spend $3000 on a charge tank they were on board and in problem solving mode.

Can't say enough good things about them
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Richard230

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Re: New San Jose Zero dealer
« Reply #6 on: July 25, 2024, 03:24:52 AM »

I recently had the missus' DSR serviced at SF Moto. One of the best service experiences I can remember. 5 stars, would recommend.

Plus they're a real service shop. I asked about installing an additional 3kw charger to a gen 3 SR that only came with 3kw stock. They said they would ops check one if I got it second hand and quoted me just the labor to do the install and would let me know if I needed any additional parts for the wiring harness or anything.

Like I was expecting a hard "no" to doing custom work, followed by a hard sales pitch to buy another bike to get the 6kw charging natively.

Once they knew I was asking because I didnt want to spend $3000 on a charge tank they were on board and in problem solving mode.

Can't say enough good things about them

I believe that SF Moto's Zero mechanic is the same one that used to work for Mission Motorcycles in Daly City that started carrying the Zero bikes in 2010 and where I bought my 2014 S before they went out of business a few years later and their Zero technician, office manager and enthusiastic Zero sales lady moved to SF Moto.
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Richard's motorcycle collection:  2018 16.6 kWh Zero S, 2020 KTM 390 Duke, 2002 Yamaha FZ1 (FZS1000N) and a 1978 Honda Kick 'N Go Senior.
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