Great to see Zero getting involved with the forum...
That account (Zeromotorcycles) is indeed registered with a zeromotorcycles.com email alias in the forum registration database. In plain language: seems legitimate? This forum is not rich enough code-wise to assign "verified" badges and the like, so always be careful handing your information over to any forum user taking the position as being a sales and support vendor or manufacturer representative.
Not the first time we've seen vendors on the forum, obviously.
Back in May 2021 when I had an issue with my FXS and mentioned it in one of my posts, this user reached out to me via PM with their name and email address. They said in their PMto me they were "Social Media Owner Support Rep for Zero Motorcycles". My direct emails to zeromotorcycles.com were handled by this person. They do work at Zero.
Whether it is a single person handling the account here or they may have several people handling it, I don't know.
Maybe a mod here could sticky a thread confirming that this account does in fact belong to Zero?
PS: When I did a Zero test ride event in Lakeland, FL about a month ago I spoke directly with a Zero engineer regarding this forum. Telling him that it can be a great resource for owners to discuss and solve issues. He didn't seem to know about it. I texted him a link to the thread where I had an issue that a dealer helped me solve. It would be great if Zero could take a more active roll in solving issues here.