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Author Topic: 2018 Zero CA rebate application trouble  (Read 151 times)

Richard230

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2018 Zero CA rebate application trouble
« on: November 15, 2017, 05:33:11 AM »

I tried to complete a California EV rebate application today and it wouldn't accept my information. Their computer said that my bike's VIN was not for a Zero S.  :o  So I called their office and spoke to a staff person who said that Zero had not provided their organization with 2018 VIN numbers  and until they do I can't apply for the $900 rebate. He took my telephone number and told me that he would give me a call once their website was updated.  Once that happens, I can reapply.

Another problem was that no motorcycle shops were listed in their list of EV sales dealerships, just auto dealerships.  So when they ask you what dealership you bought your vehicle from, their list can't provide a M/C shop so it says "not found" and that section of the application would remain incomplete. Apparently, electric motorcycles are not getting a lot of respect in California.  ::)

I sure hope I can get on the rebate bandwagon before all of those Tesla Model 3 owners get to the trough.  Once that happens, their $8 million dollar rebate budget won't last long.  :( The rebates are handed out on a 'first come, first served" basis, although it appears that low-income people might get pushed to the front of the line, if I am interpreting their website information correctly.
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Richard's motorcycle collection:  2018 16.6 kWh Zero S, 2016 BMW R1200RS, 2011 Royal Enfield Bullet 500 Classic, 2009 BMW F650GS, 2005 Triumph T-100 Bonneville, 2002 Yamaha FZ1 (FZS1000N) and a 1978 Honda Kick 'N Go Senior.

togo

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Re: 2018 Zero CA rebate application trouble
« Reply #1 on: November 17, 2017, 03:37:59 AM »

Definitely call Zero about that.

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It's like flying, but with more traction.  And none of that Z-axis complexity.

Lost my faith in Zero with my 2011 S, but regained it with my 2014 SR.  Diginow SCv2 changed my SR from a fun ride to primary transport.

2014 Zero SR, accessorized. 2008 Vectrix VX-1 NiMH. 2001 Honda Helix.

Richard230

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Re: 2018 Zero CA rebate application trouble
« Reply #2 on: November 17, 2017, 09:09:25 PM »

Definitely call Zero about that.

Done.
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Richard's motorcycle collection:  2018 16.6 kWh Zero S, 2016 BMW R1200RS, 2011 Royal Enfield Bullet 500 Classic, 2009 BMW F650GS, 2005 Triumph T-100 Bonneville, 2002 Yamaha FZ1 (FZS1000N) and a 1978 Honda Kick 'N Go Senior.

Richard230

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Re: 2018 Zero CA rebate application trouble
« Reply #3 on: November 18, 2017, 09:16:20 PM »

It only took three hours to receive this response from Zero's Customer Service:   :)

Sorry for the inconvenience.  I will reach out internal and have the proper team get the VIN’s into CA.
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Richard's motorcycle collection:  2018 16.6 kWh Zero S, 2016 BMW R1200RS, 2011 Royal Enfield Bullet 500 Classic, 2009 BMW F650GS, 2005 Triumph T-100 Bonneville, 2002 Yamaha FZ1 (FZS1000N) and a 1978 Honda Kick 'N Go Senior.
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