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Author Topic: Zero App broke with iOS10?  (Read 2063 times)

Kosh

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Zero App broke with iOS10?
« on: September 15, 2016, 09:44:39 PM »

After the iOS 10 update my Zero app is no longer connecting to my bike.  I have already tried a hard reset of the phone, removing the bike from the Bluetooth connection and pairing it again, and uninstalling and reinstalling the app.  Anyone else experiencing problems?

Update:  New Zero app (version 1.1.0) in the App Store.  The new app works and the screens look a little updated also, My Thanks to the Zero Team.
« Last Edit: September 29, 2016, 01:03:59 AM by Kosh »
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2013 Zero S

mrwilsn

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Re: Zero App broke with iOS10?
« Reply #1 on: September 15, 2016, 10:04:47 PM »

When you are trying to connect do you see the Bluetooth symbol flashing on the display?

If not hold the mode button on bike until it shows up then try to connect.

Sent from my Nexus 6P using Tapatalk

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2014 Zero S

Kosh

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Re: Zero App broke with iOS10?
« Reply #2 on: September 15, 2016, 10:27:24 PM »

The Bluetooth connection is good it shows connected, I should have clarified that in my post. The app does not see the connection that why I think something got broke with the new OS.
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2013 Zero S

mrwilsn

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Re: Zero App broke with iOS10?
« Reply #3 on: September 15, 2016, 11:45:54 PM »

I don't have Apple but I have had situations where the Bluetooth symbol on the dash shows solid (connected) and even the app thinks it's connected but the data is garbage. Getting properly connected usually involves some combination of holding the mode switch to get the icon to blink again and pair/unpair/connection attempts through the app (talk about frustrating).

That said...it's totally plausible that Crapple broke it with iOS 10 update.  Should be easy enough to find other iPhone users to confirm if they are able to connect with iOS 10 installed.

Sent from my Nexus 6P using Tapatalk

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Kosh

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Re: Zero App broke with iOS10?
« Reply #4 on: September 16, 2016, 12:25:53 AM »

I hope some other iPhone users chime in.  I took my wife's iPhone paired it to the bike and installed the app and it yielded the same results I am seeing on my phone.  I sent Zero a message about the issue.  Thank you for the responses.
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Ndm

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Re: Zero App broke with iOS10?
« Reply #5 on: September 16, 2016, 01:09:44 AM »

I don't have any Apple phones but a few guys at work have said that the new OS is causing all kinds of problems with many different apps
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2013 zero S  ZF13.0 , 2017 chevy bolt, 2008 IGO Titan bike

MrDude_1

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Re: Zero App broke with iOS10?
« Reply #6 on: September 16, 2016, 02:10:50 AM »

I dont have an Iphone, but my coworker does. With iOS10 he cant connect to his bluetooth serial module that I setup for him previously.  We were messing with it earlier today and even simple terminal programs no longer work.
I think you're stuck until there is an app update.
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remmie

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Re: Zero App broke with iOS10?
« Reply #7 on: September 16, 2016, 07:13:04 PM »

I hope some other iPhone users chime in.  I took my wife's iPhone paired it to the bike and installed the app and it yielded the same results I am seeing on my phone.  I sent Zero a message about the issue.  Thank you for the responses.

iOS10 broke my zero app as well. In settings i can connect to the Zero but when i open the app if just states 'bluetooth connection has been lost'



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Current : Red Premium Zero SR/F (ordered May 25, delivered August 23 2019) with Rapid charger for 12kW charging
Former : White Zero SR 2018 ZF14.4 kWh (17.500 km)
Former : Black Zero SR 2014 ZF11.4 kWh (25.000 km)
SR's outfitted with Homemade "Supercharger" 6x eltek Flatpack S (12 kW)

Zee

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Re: Zero App broke with iOS10?
« Reply #8 on: September 16, 2016, 07:39:03 PM »

Zero does not have compatibility with iOS 10 yet ;)
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nevetsyad

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Re: Zero App broke with iOS10?
« Reply #9 on: September 17, 2016, 07:32:23 AM »

Give them a year or two and they will. :p
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2023 Energica Experia
2022 Lightning Strike (reservation)
2021 Energica Eva Ribelle (For Sale)
2020 Zero SR/S (sold)
2018 Zero DSR (sold)
2015 Zero SR (Lets call it sold)

Emtkopan

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Re: Zero App broke with iOS10?
« Reply #10 on: September 18, 2016, 02:03:52 AM »

I thought it was just me. I've been using the beta for some time but just got my SR two weeks ago. I called Zero because I thought it was me. I guess it was iOS 10. When I checked on the status they just said they hadn't released an update yet.
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gingerjet

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Re: Zero App broke with iOS10?
« Reply #11 on: September 18, 2016, 12:36:28 PM »

Yes - its been broken since the first beta.  I considered telling them but as the app is basically useless and getting the iOS beta is cheap and easy so I basically thought they didn't care and I didn't consider it a high priority item.  Personally I wish they just document the API and allow others to write apps to their bike. 
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Emtkopan

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Re: Zero App broke with iOS10?
« Reply #12 on: September 18, 2016, 10:22:52 PM »

Since I have never used the Zero app prior to iOS 10,  am I missing anything? Is there something the app does that is necessary or fundamental in using with the motorcycle? I've never had a custom setting so I'm not missing that.  Just curious.
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What_clutch

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Re: Zero App broke with iOS10?
« Reply #13 on: September 18, 2016, 10:54:09 PM »

I'm on the same boat..tried using it last night and it connects to the Bluetooth but the app doesn't recognize it.
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Shadow

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Re: Zero App broke with iOS10?
« Reply #14 on: September 19, 2016, 01:17:50 AM »

T-Mobile carrier in USA is generally advising customers not to upgrade to iOS 10, there are too many problems with it.
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