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Author Topic: Brammo waranty, service and parts availability  (Read 3082 times)

Richard230

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Brammo waranty, service and parts availability
« on: April 30, 2015, 03:25:25 AM »

As you might imagine, Brammo owners are a little concerned about obtaining warranty service and parts for their motorcycles.  Here is a response regarding that concern from Brammo management that was posted on the Brammo Forum today:

For now, Brammo and most of its authorized dealer network will continue to support all Brammo motorcycles, this includes all models of the Enertia, Enertia Plus and all models of the Empulse.
Warranty claims will continue to be honored by Brammo and processed in a timely manner.
Brammo will continue to make parts and accessories available through Brammo dealers.
Here is a list of those dealers  http://legacy.brammo.com/store-locator

Sometime during 2015 Polaris will assume full service and parts responsibility for Brammo motorcycles through their Victory dealer network.

Polaris will then service and support all Brammo motorcycles. This includes all models of the Enertia, Enertia Plus and all models of the Empulse. Polaris will honor all warranty claims on Brammo motorcycles.
During the transfer of production from Brammo to Polaris and the associated transfer of production inventory and service inventory customers may experience some delays in parts availability.
We are working hard to ensure that these delays are kept to a minimum, however we apologize in advance for any temporary disruption to the availability of certain parts.

Once this transfer is complete Brammo owners will enjoy access to a much larger dealer network that has the training, tools and parts to support their motorcycle. Probably the largest electric motorcycle dealer network in the world.  I believe this will have a favorable impact on used prices of Brammo motorcycles.

Please don't hesitate to email service@brammo.com at any time. 


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Richard's motorcycle collection:  2018 16.6 kWh Zero S, 2009 BMW F650GS, 2020 KTM 390 Duke, 2002 Yamaha FZ1 (FZS1000N) and a 1978 Honda Kick 'N Go Senior.

ultrarnr

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Re: Brammo waranty, service and parts availability
« Reply #1 on: June 14, 2015, 06:59:04 PM »

It seems Brammo and Victory have completely forgotten about their distributors.

See the facebook comments from a Canadian dealer:

https://www.facebook.com/wcdistributing
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kingcharles

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Re: Brammo waranty, service and parts availability
« Reply #2 on: June 14, 2015, 07:18:56 PM »

It's sad but Brammo doesn't need them anymore. And Polaris / Victory don't need them either...

The worst thing about this is that dealers / distributors will think twice before starting with electric again.
This means that Brammo / Victory didn't do the electric bike market any good.

I still love my bike though...
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Once you go EV, gas is history!

ultrarnr

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Re: Brammo waranty, service and parts availability
« Reply #3 on: June 14, 2015, 08:28:41 PM »

kingcharles,

You are right. WC Distributing used to be listed as an Energica dealer and isn't anymore. It really makes you wonder if their experience with Brammo changed their mind on carrying Energica.
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