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Author Topic: 2011 XU died on me  (Read 2684 times)

pinaz

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Re: 2011 XU died on me
« Reply #30 on: February 02, 2013, 10:52:59 AM »

I felt that I owed a post to update on status.

Zero is definitely showing signs of wanting to find a solution.  I was impressed to actually get a phone call asking about status.  I think they may be preoccupied with the MY2013 launch, but things are moving in a more positive direction than they were a week or so ago.

I'm hopeful that the intermittent problem with the bike can get resolved.
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Richard230

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Re: 2011 XU died on me
« Reply #31 on: February 02, 2013, 09:39:00 PM »

That is great to hear, Pinaz.  Best of luck and I hope Zero comes through for you.   :)
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Richard's motorcycle collection:  2018 16.6 kWh Zero S, 2016 BMW R1200RS, 2011 Royal Enfield Bullet 500 Classic, 2009 BMW F650GS, 2005 Triumph T-100 Bonneville, 2002 Yamaha FZ1 (FZS1000N) and a 1978 Honda Kick 'N Go Senior.

Electric Terry

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Re: 2011 XU died on me
« Reply #32 on: February 03, 2013, 12:57:14 AM »

Keep us updated on the status.  I don't know the 2011's too well but I'm hoping the throttle assembly fixes it for you.  And having recently met Richard Kenton in person at Zero, I can tell you he is a great guy and very dedicated to Zero's customers.  How far are you from a dealer that could pull the fault codes from the Main Bike Board?  If the throttle doesn't fix it, I would definitely shoot to do that next, but I'm crossing my fingers for you and hoping that works!
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100,000+ all electric miles on Zero Motorcycles - 75,000+ on a 2012 Zero S and 35,000+ miles on a 2015 Zero SR
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pinaz

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Re: 2011 XU died on me
« Reply #33 on: February 03, 2013, 01:44:54 AM »

How far are you from a dealer that could pull the fault codes from the Main Bike Board?  If the throttle doesn't fix it, I would definitely shoot to do that next

I was able to get the 'fault code' information pulled, and it is not the throttle.  The event time corresponds with the most recent failure.  However, I'm still waiting on someone "in the know" at Zero to explain what it means.  Apparently, only the MBB engineers can provide that input.

I could go into a diatribe about the need to document these things (particularly since the MBB is a "middleman" for everything on the bike), but I don't think it would accomplish much.  Alas, I just have to have some faith that:
a) the customer service folks will (given enough time) get the relevant information, and
b) if I get stranded again, it won't be in a dangerous traffic situation and I won't have to push the bike all the way home again
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Mattbastard

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Re: 2011 XU died on me
« Reply #34 on: September 03, 2017, 08:54:20 PM »

I know this posting is over 4 years old but it's applicable to my situation and I'd like the archives of the internet to hear my words for other people's reference.

My 2011 XU has been acting similarly.  I bought it cheap recently because the PO said it had a dead battery and wouldn't take a charge.  This was entirely true, but I don't think it was because the battery was bad.  You'd turn the key on and all the 12 VDC stuff would work but the battery gauge would flash with two bars, the red hazard light would randomly flash (even with the kick stand up), and the BMS would randomly beep.  Nothing consistent would happen out of the whole bike other than acting weird once you turn the key on and never move.  Once I got it in my garage I ripped the battery pack apart, then for SnG's I laid the pack back in the bike with BMS hooked up but hanging off the side, hooked it up and by some miracle everything was systems go!  Battery showed half life, no weird flashing or beeping, and a slight roll on the throttle would creep the bike forward.  Except, after a few times cycling this the hazard light started flashing weird again.  No extra beeps, just flashing weird with no sequence. 

Long story short, that stock BMS and MBB are crap and makes sense why Zero wanted all the older bikes off the road.  When I talked to the local Zero dealer here in SD and told him I have a 2011 XU he seemed shocked one was still on the road, and working none the less.  Turns out Zero's buyback incentive was aimed at getting all their bad engineering off the streets.  Well, mine's on the street and gutted from all that "bad engineering". 
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