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Author Topic: Zoomerang Zero Survey  (Read 995 times)

ColoPaul

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Zoomerang Zero Survey
« on: July 11, 2012, 04:19:24 AM »

I just took a zoomerang survey, sent to me by "sylvie denuit" at Zero.
I remember a post where someone else took the survey and posted the link; but the link expires after 1 use so there was a request to see what was being asked.
So I am recording the questions here for all to see  (sorry it's long):

   
1.What is your name:
2. Please indicate to what degree you are satisfied with the following aspects of your Zero; rate 1 (very displeased)-5(very pleased) for the following categories:
Style / design,Top speed, Acceleration,Handling,Ergonomics / seating position,Range,Recharge speed - how long it takes to charge the power pack

3.Would you recommend Zero to a friend?

4. Please indicate to what degree you use your Zero for the following activities; rate 1 (Never use motorcycle for this task) to 5 (Primary use of motorcycle) for the following categories.    Also list the average number of miles for each activity.
Leisure / Fun,Commuting,Trail Riding,Local Cruising,Dirt Racing,Running Errands,Distance Cruising,Road Track Racing

5. To what degree is range a limiting factor when using your Zero?;  Rate 1-5 where 1=Not limiting at all, never use the full battery capacity 3= Moderately limiting, able to do most things with my motorcycle  5=Very limiting, range keeps me from using my motorcycle the way I'd like to ride it

6.On average, about how often do you ride your Zero?

7.If you had the option to pay $2000 to get an additional 20 miles of range from your motorcycle, would you pursue this (£1200 for 30km, €1400 for 30km)?   (answer likely, unsure, unlikely)

8. Have you had any service issues with your Zero?   If yes, explain.

9. Did you take out a loan or other financing to purchase your Zero?   If yes, where; no; or other

10. How did you hear about Zero?

11.  When did you first hear about Zero?

12. When did you purchase your newest Zero?

13. * When you were shopping for your Zero, did you also consider other motorcycles?
   Yes, seriously considered only other gas motorcycles
   Yes, seriously considered other gas and electric motorcycles
   Yes, seriously considered only other electric motorcycles
   No, only seriously considered Zero

14. Please list the brands of motorcycles you seriously considered.
   BMW,   Brammo, Can-Am, Ducati, Electric Motorsport, Harley,   Buell,   Honda
   Husqvarna,   Kawasaki,KTM,Polaris/Victory,   Quantya,Suzuki,   Triumph
   Vectrix,Vespa,Yamaha,   Other, please specify

15. How important were the following sources for learning about Zero's products? (rate 1-5, 1=not important, 5=very important)
Friend   1   2   3   4   5
Motorcycle press (online)   1   2   3   4   5
Motorcycle press (print)   1   2   3   4   5
Blog   1   2   3   4   5
Mainstream media   1   2   3   4   5
Zero's website   1   2   3   4   5
Zero's representatives at headquarters   1   2   3   4   5
Selling representatives at your location (local Zero dealer)   

16. * Which of the following did you interact with when buying your Zero?
   Manufacturer staff
   Local representative / local dealer
   Website
   Other, please specify

17. Please rate the following about the manufacturer's staff: rate 1-6 1=N/A  2=negative 5=positive
Ease of making contact   1   2   3   4   5   6
Professionalism   1   2   3   4   5   6
Product knowledge   1   2   3   4   5   6
Appropriate follow up

18. Please rate the following about your local dealer: rate 1-6 1=N/A  2=negative 5=positive
Ease of making contact   1   2   3   4   5   6
Professionalism   1   2   3   4   5   6
Product knowledge   1   2   3   4   5   6
Appropriate follow up   1   2   3   4   5   6
Product display   1   2   3   4   5   6
Demo availability

19.Were you offered a demo ride?

20. * Did you take a demo ride, and if so, for how long?
       Didn't take a demo ride
   Demo ride was less than 5 minutes
   Demo ride was 5 to 15 minutes
   Demo ride was 15 to 30 minutes
   Demo ride was 30 to 60 minutes
   Demo ride was over 60 minutes
   
21.How important was a demo ride in your purchase decision?
   
22. If you had to capture the single most important factor for deciding to buy a Zero, would it be:
   Styling
   Green - less environmental impact
   Low maintenance requirements
   Quiet operation
   Economic - avoid purchasing gasoline
   Leading technology
   Simple operation (no clutch nor shifting)
   Other, please specify
   
23. Please indicate to what extent you agree with the following statements
Electric motorcycles are appealing replacements for traditional gas-powered motorcycles   1   2   3   4   5   6
Electric motorcycles are more environmentally friendly than traditional gas-powered motorcycles   1   2   3   4   5   6
Electric motorcycles are as fast as traditional gas-powered motorcycles   1   2   3   4   5   6
Electric motorcycles are limited in range by battery capacity   1   2   3   4   5   6
Electric motorcycles are expensive to purchase   1   2   3   4   5   6
Electric motorcycles are cheaper than traditional gas-powered motorcycles to purchase

   
24.Please indicate your opinion with the following electric motorcycle brands:
Quantya Motorsport   1   2   3   4   5   6
Zero Motorcycles   1   2   3   4   5   6
Mission Motors   1   2   3   4   5   6
Vectrix   1   2   3   4   5   6
Electric Motorsport   1   2   3   4   5   6
Brammo Motorcycles

25. Please check which of the following you currently own (please check all that apply):
   Scooter or Moped (e.g. Vespa)
   Motorcycle (Dirt) (Other than a Zero)
   Road bicycle
   Motorcycle (Street) (Other than a Zero)
   Boat
   Mountain bicycle
   Car
   Truck
   
26. Please check which of the following you have owned in the past (please check all that apply):
   Scooter or Moped (e.g. Vespa)
   Motorcycle (Dirt)
   Road bicycle
   Motorcycle (Street)
   Boat
   Mountain bicycle
   Car
   Truck

27. How long ago did you last own a motorcycle?
     Less than 1 year ago
   1-3 years ago
   3-5 years ago
   6-10 years ago
   11-20 years ago
   More than 20 years ago
   
28. What motorcycle brands do you currently own, or previously own?
   BMW,   Can-Am,Ducati,Harley,   Buell,   Honda,Husqvarna,Kawasaki
   KTM,   Polaris/Victory,Suzuki,   Triumph,   Vespa,   Yamaha
   Other, please specify
   
29. Are you:
   Male
   Female

30.Please list your field of work:
   
31.Which of the following age groups best describes your age?
   18 or under
   19-29
   30-39
   40-49
   50-59
   60-69
   70 or older
   Prefer not to say

32.What model year of Zero did you most recently purchase?

33. What model is your newest Zero?

34. If you bought a 2012 model year S or DS, what is its battery capacity?

35. Please select what Zero accessories you purchased with your motorcycle
   Upgraded suspension,   Upgraded lighting,   Upgraded seat,   Luggage, cases,   Motorcycle stand
   Tools,   Zero branded clothes,   Additional power packs

36. Please select what non-Zero accessories you purchased with your motorcycle
   Upgraded suspension,   Upgraded lighting,   Upgraded seat,   Luggage, cases,   Motorcycle stand
   Tools,   Clothes,   Helmet,   Boots,   Jacket

37.Please indicate what country you live in:

38.Please indicate what zip or postal code you live in:

39.What is your current marital status?

40.What is the highest level of education you have completed?

41.Which of the following best describes your total annual household income?
   Less than $50,000 (€35,000) (£30,000)
   $50,000-$74,999 (€35,000-€51,999) (£30,000-£44,999)
   $75,000-$99,999 (€52,000-€69,999) (£45,000-£59,999)
   $100,000-$150,000 (€70,000-€105,000) (£60,000-£90,000)
   More than $150,000 (€105,000) (£90,000)

42.Which of the following periodicals do you either subscribe to or regularly read?
   Wired,GQ,   Maxim,Cycle World,USA Today,National Geographic,The Economist,Dirt Rider,   Sports Illustrated
   Wall Street Journal,National Geographic,   Rider,   ESPN Magazine,   New York Times,   Bike,   Time

43.Any other thoughts you would like to share with Zero?

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2012 S ZF6    03 BMW K1200GT

rotoiti

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Re: Zoomerang Zero Survey
« Reply #1 on: July 11, 2012, 04:35:47 AM »

Got the same survey today. While I am satisfied with my purchase I did note in point 43 that 4x quick charger and a J1772 socket should be on board as a standard equipment :)
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2014 Zero SR, 2012 Zero DS ZF9 (gone)

manlytom

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Re: Zoomerang Zero Survey
« Reply #2 on: July 11, 2012, 08:16:37 AM »

OK Zero

how about some Australians to comment here !!!!! >:(

local magazines have now nearly each month an article on electric bikes -- so we are a market !

In fact our "east cost" with most of the population and Perth in the West are not unlike in demographics to California - if that at all counts..
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Tom
bikes: Kreidler RMC, Kawasaki Z650, Honda VT600, Zero 2010S, Harley XL1200 roadster, Zero 2011S -- all of them sold, Zero 2014S -- sadly written off, HD Livewire 2020
http://www.facebook.com/ZeroElectricMoto
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