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Author Topic: 2014 Model S, SR, DS and FX Recall  (Read 5225 times)

frodus

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2014 Model S, SR, DS and FX Recall
« on: April 08, 2014, 05:24:50 AM »

Saw this on ABG:
http://www.autoblog.com/2014/04/07/zero-motors-electric-motorcycle-recall/#continued

NHTSA info:
http://www-odi.nhtsa.dot.gov/owners/SearchResults?refurl=email&searchType=ID&targetCategory=R&searchCriteria.nhtsa_ids=14V119

Sounds like a pretty small range of dates.... probably a good chunk of those on dealer floors, but I wanted to pass the info along. Doesn't sound like anyone has had the issue yet (from forums at least).... so that's good.


Quote
Report Receipt Date: MAR 12, 2014
NHTSA Campaign Number: 14V119000
Component(s):
Potential Number of Units Affected: 94
Manufacturer: Zero Motorcycles Inc.

SUMMARY:
Zero Motorcycles, Inc. (Zero) is recalling certain model year 2014 Zero SR motorcycles manufactured December 30, 2013, through February 20, 2014, 2014 Zero S motorcycles manufactured December 26, 2013, through February 18, 2014, Zero DS motorcycles manufactured January 24, 2013, through February 4, 2014, and 2014 Zero FX motorcycles manufactured January 14, 2014, through January 27, 2014. Due to a possible manufacturing defect, the motor rotor may contact the stator while riding.

CONSEQUENCE:
If the rotor contacts the stator, the motor could seize, locking up the rear wheel which could increase the risk of a crash.

REMEDY:
Zero will notify owners, and dealers will test the motor and if it fails testing, replace it, free of charge. The recall is expected to begin in April 2014. Owners may contact Zero at 1-888-786-9316 (1-888-RUN-ZERO).

NOTES:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
« Last Edit: April 08, 2014, 05:27:27 AM by frodus »
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Travis

Richard230

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Re: 2014 Model S, SR, DS and FX Recall
« Reply #1 on: April 08, 2014, 06:36:15 AM »

My Zero S was built in December according to the VIN sticker (it doesn't say what date).  So I guess I will be getting a new motor.  And I was just getting used to my motor, too.  Ah, the joys of being an early adopter.   ::)
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Richard's motorcycle collection:  2018 16.6 kWh Zero S, 2009 BMW F650GS, 2020 KTM 390 Duke, 2002 Yamaha FZ1 (FZS1000N) and a 1978 Honda Kick 'N Go Senior.

ultrarnr

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Re: 2014 Model S, SR, DS and FX Recall
« Reply #2 on: April 08, 2014, 08:07:49 AM »

Richard230,

My SR is another one that was made during this time. I had actually received a call from Zero about this shortly after the incident at the track. At the time they had mentioned they were conducting further testing to see if they could identify what was causing the problem and in the meantime for me to keep it under 85 MPH. My SR is in the shop getting a new Power Tank so hopefully the needs of the recall can get done at the same time.
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protomech

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Re: 2014 Model S, SR, DS and FX Recall
« Reply #3 on: April 08, 2014, 10:08:37 AM »

Note that this only affects model year 2014 bikes, not 2013 bikes with functionally unchanged motors. The SR motor was modified to support higher-temp magnets, but the recall includes all 2014 bikes.

I wonder if Zero changed suppliers, or modified the motor design from 2013.
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frodus

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Re: 2014 Model S, SR, DS and FX Recall
« Reply #4 on: April 08, 2014, 10:55:27 AM »

It sounds like it was a manufacturing defect in a bad batch of motors.
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Travis

zerotracer

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Re: 2014 Model S, SR, DS and FX Recall
« Reply #5 on: April 08, 2014, 03:30:39 PM »

That explained the sound as some have written about in here.
I remember there was one who took out the sound and put it up on the forum.

But nice they is recalling right away instead of waiting years to do something  :)
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frodus

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Re: 2014 Model S, SR, DS and FX Recall
« Reply #6 on: April 08, 2014, 09:39:42 PM »

I read "Due to a possible manufacturing defect" as the motor had a defect, and because of the date range, I don't think the defect extended to other motors outside this range.... so thats good!

Wonder if we can pick up one of these motors cheap from them :) Would make a great kart motor!
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Travis

trikester

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Re: 2014 Model S, SR, DS and FX Recall
« Reply #7 on: April 08, 2014, 11:11:00 PM »

I must be physic! A couple of days ago, before reading or hearing of this recall, I was thinking how bad it would be if a motor magnet came lose and locked the rotor at lets say, 75 mph. There is no clutch to pull to unlock the rear wheel.

Been there done that.

I had my '47 Matchless piston seize at about 45 or 50 mph and the clutch failed to release due to a nut spinning off from the sudden stop of the rotation (I use Locktite now). I rode it all the way to stopped with the rear wheel locked and sliding, without going down. Not something I would like to ever experience again. The guy riding behind me said he knew I was in trouble when he saw the smoke streaming from my rear tire! :o

Trikester
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biolife

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Re: 2014 Model S, SR, DS and FX Recall
« Reply #8 on: April 09, 2014, 04:22:58 AM »

I'm surprised this is just getting picked up now. I saw it like 3 weeks ago on this site: http://canadamotoguide.com/2014/03/20/zero-recall-3/#_

I guess it isn't so much of an issue here in Canada since only 3 bikes appear to have fit the bill :P
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kensiko

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Re: 2014 Model S, SR, DS and FX Recall
« Reply #9 on: April 09, 2014, 06:54:48 PM »

The bike is sold a lot more in US than Canada, that make sense since it is only for a production window on the last months.
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C. Dolan

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Re: 2014 Model S, SR, DS and FX Recall
« Reply #10 on: April 12, 2014, 11:46:27 AM »

Interesting in that there was a delay on the SR I bought last month.
At first they said they were swapping the motor, but may have got another bike to ship.
This apparent when a different VIN was on the paperwork and had to change the VIN
given to my insurance guy.
Has Manf. February on the neck decal.
Have run my motor to 300+ Deg, so far.
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Richard230

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Re: 2014 Model S, SR, DS and FX Recall
« Reply #11 on: April 12, 2014, 08:36:53 PM »

I received my motor recall notice last night.  It is more detailed than the official notice.  It says that I should not spin the motor over 5000 rpm (79 mph on my S, 85 mph on the SR) until the recall work is performed. The possible manufacturing defect, "which may cause the rotor to contact the stator at sustained maximum rpm", will be tested by my dealer.  They will "conduct an in-motorcycle stationary screening test of the motor.  Should the motor fail this test, it will be replaced with a new pre-screened motor".  The work is estimated to take 45 minutes of shop time. (I assume that is to perform the test, not to replace the motor.)

My guess is that the on-bike screening test will be to run the motor at high speed for a period of time to see if it blows up and destroys the shop.  If it does, a new motor will be installed - as soon as the hole in the shop's wall has been fixed.   ;)
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Richard's motorcycle collection:  2018 16.6 kWh Zero S, 2009 BMW F650GS, 2020 KTM 390 Duke, 2002 Yamaha FZ1 (FZS1000N) and a 1978 Honda Kick 'N Go Senior.

C. Dolan

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Re: 2014 Model S, SR, DS and FX Recall
« Reply #12 on: April 13, 2014, 04:20:40 PM »

Just got my letter, today.

Seems strange in that they had already swapped or did something just before I got the bike last month.

Last 3 of my VIN is 666 . .......... Makes one wonder.  ::)
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Richard230

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Re: 2014 Model S, SR, DS and FX Recall
« Reply #13 on: April 13, 2014, 07:47:11 PM »

I am trying to understand what sort of defect would cause the rotor to contact the stator when revved to over 5000 rpm.  It seems unlikely to me that the rotor would expand when revved to a high, but not unusual, rpm.  Perhaps some part or fastener within the rotor might fail at high speed and the rotor would come apart? It would sure be interesting to know more details about this "manufacturing defect".
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Richard's motorcycle collection:  2018 16.6 kWh Zero S, 2009 BMW F650GS, 2020 KTM 390 Duke, 2002 Yamaha FZ1 (FZS1000N) and a 1978 Honda Kick 'N Go Senior.

Doctorbass

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Re: 2014 Model S, SR, DS and FX Recall
« Reply #14 on: April 13, 2014, 10:50:15 PM »

The 75-X motor serie are innrunner type brushless motor wich mean that it's the magnet that are spinning, just like the mononergy of the 2012... but the 2012 are axial flux and the 2013 and 2014 are radial flux.

The faster the 2013-2014 motor spin, the faster the magnet are pulled outside the rotor with the centrifugal force.  If the mecanical system or glue  that retain the magnet are deffective, the magnet might fly apart from the rotor core and immediatly make contact with the stator wich is only 1-2mm from them..

here is an exemple of inrunner brushless rotor similar principle of teh 75-X motor:




Doc

« Last Edit: April 14, 2014, 02:47:01 AM by Doctorbass »
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